Etana Custody Funding Issue

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Jul 04, 2020 - 02:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results. Etana funding has been resumed.

Posted Jul 03, 2020 - 22:15 UTC

Investigating

We're investigating an issue with the Etana Custody funding gateway. Deposits and withdrawals are not available at this time for CAD, EUR, GBP, JPY, USD via the Etana funding method.

Posted Jul 03, 2020 - 21:07 UTC

This incident affected: Payment Methods (Etana Custody).