Balances Displaying Issue

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Jan 18, 2021 - 18:08 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 18, 2021 - 17:41 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 18, 2021 - 17:16 UTC

Investigating

We are receiving reports of some clients not being able to see balances displayed correctly. We are currently investigating the issue and are working towards a solution. We will provide updates as necessary.

Posted Jan 18, 2021 - 17:09 UTC

This incident affected: Website.