Intermittent Debit / Credit Card, Apple Pay, Google Pay and ACH Online Banking Purchases Issue

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Aug 09, 2022 - 08:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 08, 2022 - 15:49 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 08, 2022 - 15:12 UTC

Investigating

We are investigating intermittent issues with debit / credit card, Apple Pay, Google Pay, ACH Online Banking Purchases and PayWithMyBank . Some clients might be experiencing failed transactions temporarily. We are working to resolve the issue and will provide any updates as soon as possible.

Posted Aug 08, 2022 - 14:51 UTC

This incident affected: Payment Methods (US Dollar (USD) - Domestic, Debit / Credit Cards).