Customers Bank Maintenance

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted May 17, 2026 - 09:49 UTC

Investigating

We are currently experiencing delays with certain funding methods due to scheduled maintenance by our banking partner, Customers Bank.

Impacted transaction types:
* Customers Bank wire transfers
* Customers Bank instant transfers
* NinjaTrader US futures transfers

Clients may experience delays in processing the above transfer types during this period. We will provide an update as soon as Customers Bank completes their maintenance and services are restored.

Posted May 17, 2026 - 08:37 UTC

This incident affected: Payment Methods (US Dollar (USD) - Domestic, US Dollar (USD) - Instant, US Dollar (USD) - International).