Ethereum Classic (ETC) Deposits Unavailable
Update - ETC withdrawals are now being processed normally. Deposits remain disabled for the time being.
Sep 14, 20:29 UTC
Identified - Deposit and withdrawals for Ethereum Classic (ETC) have been disabled temporarily while we evaluate the stability of the chain due to another recent re-org on the chain caused by a malicious 51% attack. Clients funds remain safe as we already had additional security steps in place to protect our clients funds from such an attack. Trading remains online. We will provide updates when possible.
Aug 29, 21:59 UTC

About This Site

This is the status page for Kraken Digital Asset Exchange (www.kraken.com). If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.

Website Operational
Kraken Futures Operational
User Interface Operational
Single Sign-On Operational
REST API Operational
WebSockets API Operational
Cross-Exchange Transfers Operational
Kraken API Operational
REST Operational
WebSockets Operational
Digital Currency Funding Under Maintenance
Algorand (ALGO) Operational
Aragon (ANT) - ERC20 Operational
Augur (REP) - ERC20 Operational
Balancer (BAL) - ERC20 Operational
Basic Attention Token (BAT) - ERC20 Operational
Bitcoin (XBT) Operational
Bitcoin Cash (BCH) Operational
Cardano (ADA) Operational
Chainlink (LINK) - ERC20 Operational
Compound (COMP) - ERC20 Operational
Cosmos (ATOM) Operational
Curve (CRV) - ERC20 Operational
DAI (DAI) - ERC20 Operational
Dash (DASH) Operational
Dogecoin (XDG) Operational
EOS (EOS) Operational
Ether (ETH) Operational
Ether Classic (ETC) Under Maintenance
Filecoin (FIL) Operational
Flow (FLOW) Operational
Gnosis (GNO) - ERC20 Operational
ICON (ICX) Operational
Kava (KAVA) Operational
Keep (KEEP) - ERC20 Operational
Kusama (KSM) Operational
Kyber Network (KNC) - ERC20 Operational
Lisk (LSK) Operational
Litecoin (LTC) Operational
Monero (XMR) Operational
Nano (NANO) Operational
OmiseGO (OMG) - ERC20 Operational
Orchid (OXT) - ERC20 Operational
PAX Gold (PAXG) - ERC20 Operational
Polkadot (DOT) Operational
Qtum (QTUM) Operational
Ripple (XRP) Operational
Siacoin (SC) Operational
Stellar Lumens (XLM) Operational
Storj (STORJ) - ERC20 Operational
Synthetix (SNX) - ERC20 Operational
tBTC (TBTC) - ERC20 Operational
Tether USD (USDT) - ERC20 Operational
Tether USD (USDT) - OMNI Operational
Tezos (XTZ) Operational
Tron (TRX) Operational
Uniswap (UNI) - ERC20 Operational
USD Coin (USDC) - ERC20 Operational
Watermelon (MLN) - ERC20 Operational
Waves (WAVES) Operational
yearn.finance (YFI) - ERC20 Operational
ZCash (ZEC) Operational
Fiat Currency Funding Operational
Euro (EUR) - SEPA Operational
Euro (EUR) - Wire Transfer Deposits Operational
US Dollar (USD) - Domestic Operational
US Dollar (USD) - International Operational
Canadian Dollar (CAD) - Domestic Operational
Canadian Dollar (CAD) - International Operational
Swiss Franc (CHF) - Domestic Operational
Swiss Franc (CHF) - International Operational
Pound Sterling (GBP) - Domestic Operational
Pound Sterling (GBP) - International Operational
Australian Dollar (AUD) - Domestic Operational
Japanese Yen (JPY) - Domestic Operational
Etana Custody Operational
Staking Operational
Bitcoin (XBT) - Off-chain Operational
Cosmos (ATOM) - On-chain Operational
Euro (EUR) - Off-chain Operational
Flow (FLOW) - On-chain Operational
Kusama (KSM) - On-chain Operational
Polkadot (DOT) - On-chain Operational
Tezos (XTZ) - On-chain Operational
US Dollar (USD) - Off-chain Operational
Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Kraken Website and API Maintenance Nov 28, 16:00-16:15 UTC
The Kraken Spot Exchange Website and API will be undergoing weekly maintenance upgrade on Saturday, November 28 at 16:00 UTC. The services will be unavailable for approximately 15 minutes. Please note that this is a rough estimate and precise time when services come back up may change slightly. It is recommended not to place or cancel orders during this timeframe as the services will be undergoing maintenance upgrade. Funding, logins and other non-trading related features will be operational. We kindly advise all our clients to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance.
Posted on Nov 27, 13:07 UTC
System Metrics Month Week Day
Kraken Website Uptime
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Kraken API Uptime
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Kraken Futures Uptime
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Kraken Futures API Uptime
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Kraken Pro Uptime
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Kraken Website Response Time
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Kraken API Response Time
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Kraken Futures Response Time
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Kraken Pro Response Time
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Past Incidents
Nov 28, 2020

No incidents reported today.

Nov 27, 2020
Clients are unable to activate AUD funding on their end at this time.
Resolved - This incident has been resolved.
Nov 27, 01:13 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 27, 00:02 UTC
Investigating - We are currently investigating this issue.
Nov 26, 20:47 UTC
Nov 26, 2020
Site/API Connectivity Issues
Resolved - This incident has been resolved.
Nov 26, 22:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 26, 22:37 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 26, 22:22 UTC
Investigating - Some clients have reported issues connecting to the site and to the API. We are investigating the issue and will update as soon as we have more information.
Nov 26, 21:56 UTC
Cryptocurrency withdrawals are currently disabled.
Resolved - This incident has been resolved.
Nov 26, 20:20 UTC
Investigating - Our developers have identified the issue and are working to restore this functionality.
Nov 26, 20:06 UTC
Funding Transactions - Display Issue
Resolved - This incident has been resolved.
Nov 26, 14:55 UTC
Investigating - We are receiving reports of clients not being able to see their latest transactions in the funding tab. We are working to resolve this issue and will update as soon as we have more information.
Nov 26, 14:40 UTC
Ethereum and ERC20 tokens deposits and withdrawals delayed
Resolved - This incident has been resolved.
Nov 26, 12:19 UTC
Investigating - All deposits and withdrawals for Ethereum and ERC20 tokens are currently delayed while we work to resolve a technical issue.
Nov 26, 10:22 UTC
Nov 25, 2020
Monero (XMR) Funding Maintenance
Completed - The scheduled maintenance has been completed.
Nov 25, 18:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 16:30 UTC
Scheduled - The Monero (XMR) funding gateway will be undergoing maintenance from 16:30 UTC today for approximately 1 hour. Deposits and withdrawals will be unavailable - transfers made during this time will be processed shortly after the maintenance is complete. We will provide updates as necessary.
Nov 25, 15:02 UTC
Nov 24, 2020
API Connectivity Issues for ANT and KEEP tokens
Resolved - This incident has been resolved.
Nov 24, 18:50 UTC
Investigating - Some clients have reported issues connecting to the API for ANT and KEEP tokens. We are investigating the issue and will update as soon as we have more information.
Nov 24, 16:39 UTC
Signature USD Funding Delays
Resolved - This incident has been resolved.
Nov 24, 18:31 UTC
Investigating - We're investigating an issue with the Signature USD Funding Gateway. Deposits and withdrawals are currently delayed. We will provide any updates as soon as possible.
Nov 24, 14:44 UTC
Listing November 24: Three New Trading Assets (KEEP, TBTC, ANT) and One New Staking Asset (KSM)
Completed - We're live! Deposits and withdrawals are now operational for Keep (KEEP), tBTC (TBTC) and Aragon (ANT). Trading is already enabled and trades will start going through once first deposits clear. Staking for Kusama (KSM) is operational.
Nov 24, 13:48 UTC
In progress - We are about 30 minutes away from the opening of deposits, withdrawals and trading for Keep (KEEP), tBTC (TBTC) and Aragon (ANT) as well as staking for Kusama (KSM).
Nov 24, 13:00 UTC
Scheduled - Keep (KEEP), tBTC (TBTC), Aragon (ANT) and Kusama (KSM) staking are launching on Kraken on November 24. Deposits and withdrawals are scheduled to be enabled at approximately 13:30 UTC. Trades will be going through shortly after the first deposits clear. KSM staking will be available starting at approximately 13:30 UTC.

The following trading pairs will be available:

- Keep (KEEP): KEEP/USD, KEEP/EUR, KEEP/XBT, KEEP/ETH
- tBTC (TBTC): TBTC/USD, TBTC/EUR, TBTC/XBT, TBTC/ETH
- Aragon (ANT): ANT/USD, ANT/EUR, ANT/XBT, ANT/ETH

Staking KSM:

- Staking reward: 12% yearly
- Receive rewards twice each week
- Get started under “Staking” in your account

See our blog post for details: https://blog.kraken.com/post/6910/listing-november-24-three-new-trading-assets-keep-tbtc-ant-and-one-new-staking-asset-ksm/
Nov 23, 18:05 UTC
Email Delivery Issues
Resolved - This incident has been resolved.
Nov 24, 12:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 24, 11:56 UTC
Update - We are continuing to investigate this issue.
Nov 24, 11:23 UTC
Investigating - We are currently experiencing email delivery issues. We are investigating the problem and are currently working to resolve the issue as soon as possible.

It is taking 10+ minutes for account activation, device confirmation and address confirmation emails to arrive.

Note: If you are experiencing an issue with authorizing a new device, please use a device you have previously approved, if possible to access your account.
Nov 24, 10:52 UTC
Nov 23, 2020
Site/API Connectivity Issues - Heavy Load
Resolved - This incident has been resolved.
Nov 23, 19:19 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 23, 15:52 UTC
Investigating - We are receiving reports of clients having difficulty connecting to the site and API. The issue appears to be connected to very heavy traffic. We are working to resolve the issue and will update as soon as we have more information.
Nov 23, 15:08 UTC
Nov 22, 2020

No incidents reported.

Nov 21, 2020
Kraken Website and API Maintenance
Completed - The scheduled maintenance has been completed.
Nov 21, 16:56 UTC
Update - Maintenance is still in progress as we are working to resolve an unforeseen issue. We will continue to provide updates. Thank you for your patience and apologies for the inconvenience.
Nov 21, 16:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 16:00 UTC
Scheduled - The Kraken Spot Exchange Website and API will be undergoing weekly maintenance upgrade on Saturday, November 21 at 16:00 UTC. The services will be unavailable for approximately 10 minutes. Please note that this is a rough estimate and precise time when services come back up may change slightly. It is recommended not to place or cancel orders during this timeframe as the services will be undergoing maintenance upgrade. Funding, logins and other non-trading related features will be operational. We kindly advise all our clients to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance.
Nov 20, 13:02 UTC
Nov 20, 2020
Kraken Futures Maintenance
Completed - The scheduled maintenance has been completed.
Nov 20, 13:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 13:01 UTC
Scheduled - The Kraken Futures platform will be unavailable for approximately 5 minutes at 13:00 UTC today as we perform site maintenance.
Nov 20, 11:47 UTC
Monero (XMR) Funding Delays
Resolved - This incident has been resolved.
Nov 20, 09:54 UTC
Investigating - We're investigating an issue with the Monero (XMR) funding gateway. Deposits and withdrawals are currently delayed. We will provide any updates as soon as possible.
Nov 20, 08:56 UTC
Nov 19, 2020

No incidents reported.

Nov 18, 2020
Site/API Connectivity Issues - Heavy Load
Resolved - This incident has been resolved.
Nov 18, 00:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 17, 22:27 UTC
Update - We are continuing to work on a fix for this issue.
Nov 17, 19:52 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 17, 16:59 UTC
Investigating - We are receiving reports of clients having difficulty connecting to the site, API and mobile apps. This issue is also affecting payments using the 'Buy Crypto' tool as well as card payments via web and mobile. The issue appears to be connected to very heavy traffic. We are working to resolve the issue and will update as soon as we have more information.
Nov 17, 16:14 UTC
Nov 17, 2020
Nov 16, 2020
Bitcoin Cash (BCH) Fork
Resolved - Bitcoin Cash (BCH) deposits and withdrawals have been re-enabled. Our team will continue to monitor the network.
Nov 16, 22:24 UTC
Investigating - Bitcoin Cash deposits and withdrawals have temporarily been disabled in preparation for the upcoming Bitcoin Cash (BCH) hard fork. Our engineers will bring funding back online once the new chain is considered stable. For further information see our blog post here https://blog.kraken.com/post/6795/bitcoin-cash-hard-fork-on-november-15-what-kraken-clients-need-to-know/
Nov 15, 10:35 UTC
Nov 15, 2020

Unresolved incident: Ethereum Classic (ETC) Deposits Unavailable.

Nov 14, 2020
Kraken Website and API Maintenance
Completed - The scheduled maintenance has been completed.
Nov 14, 16:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 15:59 UTC
Scheduled - The Kraken Spot Exchange Website and API will be undergoing weekly maintenance upgrade on Saturday, November 14 at 16:00 UTC. The services will be unavailable for approximately 30 minutes. Please note that this is a rough estimate and precise time when services come back up may change slightly. It is recommended not to place or cancel orders during this timeframe as the services will be undergoing maintenance upgrade. Funding, logins and other non-trading related features will be operational. We kindly advise all our clients to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance.
Nov 13, 13:04 UTC
Site/API Connectivity Issues
Resolved - This incident has been resolved.
Nov 14, 15:43 UTC
Monitoring - All affected components have returned to a fully operational state. The engineering team will continue to monitor site performance. We will continue to provide updates as necessary.
Nov 14, 11:45 UTC
Investigating - We are receiving reports of clients having difficulty connecting to the site and API. The issue appears to be intermittent. Our engineers are working to resolve the issue and we will provide an update as soon as we have further information.
Nov 14, 08:33 UTC
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