Incorrect Withhold Amounts for Trailing Stop Orders on Pro Web
Identified - We are aware of an issue affecting the calculation of withheld amounts for trailing stop and trailing stop-limit orders on certain trading pairs with very low price points (e.g., KIN/USD, BTT/USD).

The issue is isolated to the Pro Web interface and can lead to a visually withheld amount that exceeds the available balance resulting in a negative value that can interfere with further order creation via this platform.

The withheld amount is directly associated with the trailing order in question and would disappear as soon as the order is canceled or executed.

We recommend using Pro Mobile or API to place additional orders if you experience this issue.
Dec 06, 2024 - 17:30 UTC
System emails not sending for derivatives clients
Identified - The issue has been identified and a fix is being implemented.
Dec 03, 2024 - 12:10 UTC
Investigating - We are investigating issues around systems email delivery for our derivatives clients. No other components are affected.
Dec 02, 2024 - 18:10 UTC
Polygon NFTs - Intermittent withdrawal delays
Identified - Withdrawals of Polygon NFTs might present intermittent delays until the NFT marketplace is fully shutdown.

If we have new information to share, we will let you know through this mean. Thank you for your patience.
Nov 29, 2024 - 09:11 UTC

About This Site

This is the status page for Kraken Digital Asset Exchange (www.kraken.com). If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.

Website Degraded Performance
Mobile Applications Operational
Kraken Derivatives Operational
User Interface Operational
Single Sign-On Operational
REST API Operational
Websocket API Operational
Cross-Exchange Transfers Operational
Kraken MTF Operational
User Interface Operational
Single Sign-On Operational
REST API Operational
Websocket API Operational
Cross-Exchange Transfers Operational
Kraken API Operational
FIX Operational
REST Operational
Websocket Operational
Digital Currency Funding Operational
0x (ZRX) - ERC20 Operational
1inch (1INCH) - ERC20 Operational
Aave (AAVE) - ERC20 Operational
Aavegotchi (GHST) - ERC20 Operational
Acala (ACA) Operational
AdEx (ADX) - ERC20 Operational
Adventure Gold (AGLD) - ERC20 Operational
Aethir (ATH) - ERC20 Operational
Aevo (AEVO) - ERC20 Operational
Akash (AKT) Operational
Alchemix (ALCX) - ERC20 Operational
Alchemy Pay (ACH) - ERC20 Operational
Algorand (ALGO) Operational
Alien Worlds (TLM) - ERC20 Operational
Altair (AIR) Operational
AltLayer (ALT) - ERC20 Operational
Ampleforth Governance Token (FORTH) - ERC20 Operational
Ankr (ANKR) - ERC20 Operational
ApeCoin (APE) - ERC20 Operational
API3 (API3) - ERC20 Operational
Aptos (APT) Operational
Apu Apustaja (APU) - ERC20 Operational
Arbitrum (ARB) Operational
Arkham (ARKM) - ERC20 Operational
Arpa Chain (ARPA) - ERC20 Operational
Astar (ASTR) Operational
Audius (AUDIO) - ERC20 Operational
Augur (REP) - ERC20 Operational
Augur v2 (REPV2) - ERC20 Operational
Avalanche (AVAX) Operational
Axie Infinity Shards (AXS) - ERC20 Operational
Badger DAO (BADGER) - ERC20 Operational
Balancer (BAL) - ERC20 Operational
Bancor (BNT) - ERC20 Operational
Band Protocol (BAND) - ERC20 Operational
Barnbridge (BOND) - ERC20 Operational
Basic Attention Token (BAT) - ERC20 Operational
Basilisk (BSX) Operational
Beam (BEAM) - ERC20 Operational
Biconomy (BICO) - ERC20 Operational
Bifrost (BNC) Operational
Big Time (BIGTIME) - ERC20 Operational
Bitcoin (BTC) - Bitcoin Network Operational
Bitcoin (BTC) - Lightning Network Operational
Bitcoin Cash (BCH) Operational
BitDAO (BIT) - ERC20 Operational
Bittensor (TAO) Operational
Bittorent (BTT) - TRC20 Operational
Blur (BLUR) - ERC20 Operational
Bluzelle (BLZ) - ERC20 Operational
Boba Network (BOBA) - ERC20 Operational
Bonfida (FIDA) - SPL Operational
Bonk (BONK) - SPL Operational
Bounce (AUCTION) - ERC20 Operational
Bricks (BRICK) - ARB Operational
Cardano (ADA) Operational
Cartesi (CTSI) - ERC20 Operational
Cat In A Dogs World (MEW) - SPL Operational
Celer Network (CELR) - ERC20 Operational
Celestia (TIA) Operational
Centrifuge (CFG) Operational
Chainlink (LINK) - ERC20 Operational
Chiliz (CHZ) - ERC20 Operational
Chromia (CHR) - ERC20 Operational
Civic (CVC) - ERC20 Operational
Clearpool (CPOOL) - ERC20 Operational
Crust Shadow (CSM) Operational
Coin98 (C98) - ERC20 Operational
Compound (COMP) - ERC20 Operational
Convex Finance (CVX) - ERC20 Operational
Cosmos (ATOM) Operational
COTI (COTI) - ERC20 Operational
Covalent (CQT) - ERC20 Operational
Covalent (CXT) - ERC20 Operational
Curve Dao Token (CRV) - ERC20 Operational
DAI (DAI) - ARB Operational
DAI (DAI) - ERC20 Operational
DAI (DAI) - POLY Operational
Dash (DASH) Operational
Debridge (DBR) - SPL Operational
Decentraland (MANA) - ERC20 Operational
Dent (DENT) Operational
Dogecoin (DOGE) Operational
Dogwifhat (WIF) - SPL Operational
doland tremp (TREMP) - SPL Operational
Drift Protocol (DRIFT) - SPL Operational
dYdX (DYDX) - ERC20 Operational
Dymension (DYM) Operational
Echelon Prime (PRIME) - ERC20 Operational
Eigenlayer (EIGEN) - ERC20 Operational
Energy Web Token (EWT) Operational
Enjin (ENJ) - ERC20 Operational
Enjin (ENJ) - Relaychain Operational
EOS (EOS) Operational
Enzyme Finance (MLN) - ERC20 Operational
Ethena (ENA) - ERC20 Operational
Ethereum (ETH) Operational
Ethereum (ETH) - ARB Operational
Ethereum (ETH) - Arbitrum Nova Operational
Ethereum (ETH) - Linea Operational
Ethereum (ETH) - OP Operational
Ethereum (ETH) - POLY Operational
Ethereum (ETH) - zkSync Era Operational
Ethereum Classic (ETC) Operational
Ethereum Naming Service (ENS) - ERC20 Operational
EthereumPoW (ETHW) Operational
Ether.fi (ETHFI) - ERC20 Operational
Euler (EUL) - ERC20 Operational
Fantom (FTM) Operational
Fetch.ai (FET) Operational
Filecoin (FIL) Operational
Flare (FLR) Operational
Floki (FLOKI) - ERC20 Operational
Flow (FLOW) Operational
Frax Share (FXS) - ERC20 Operational
Gala Games (GALA) - ERC20 Operational
Galxe (GAL) - ERC20 Operational
Gari Network (GARI) - SPL Operational
Genshiro (GENS) Operational
GensoKishi Metaverse (MV) - ERC20 Operational
Gigachad (GIGA) - SPL Operational
Gitcoin (GTC) - ERC20 Operational
Global Dollar (USDG) - ERC20 Operational
GMX (GMX) Operational
Gnosis (GNO) - ERC20 Operational
Goldfinch (GFI) - ERC20 Operational
Green Satoshi Token (GST) - SPL Operational
Harvest (FARM) - ERC20 Operational
Hashflow (HFT) - ERC20 Operational
Helium (HNT)- SPL Operational
Hivemapper (HONEY) - SPL Operational
Hydration (HDX) Operational
ICON (ICX) Operational
IDEX (IDEX) - ERC20 Operational
iExec (RLC) - ERC20 Operational
Immutable X (IMX) - ERC20 Operational
Injective Protocol (INJ) Operational
Integritee (TEER) Operational
Interlay (INTR) Operational
Internet Computer Protocol (ICP) Operational
JasmyCoin (JASMY) - ERC20 Operational
jeo boden (BODEN) - SPL Operational
Jito (JTO) - SPL Operational
Juno (JUNO) Operational
Jupiter (JUP) - SPL Operational
Kamino (KMNO) - SPL Operational
Karura (KAR) Operational
Kaspa (KAS) Operational
Kava (KAVA) Operational
Keep Network (KEEP) - ERC20 Operational
KeeperDAO (ROOK) - ERC20 Operational
Keep3r (KP3R) - ERC20 Operational
KILT (KILT) Operational
Kin (KIN) - SPL Operational
Kintsugi (KINT) Operational
Kraken Wrapped Bitcoin (kBTC) - ERC20 Operational
Kujira (KUJI) Operational
Kusama (KSM) Operational
Kyber Network (KNC) - ERC20 Operational
LayerZero (ZRO) - ERC20 Operational
Layer3 (L3) - ERC20 Operational
Lido DAO (LDO) - ERC20 Operational
Liechtenstein Cryptoassets Exchange (LCX) - ERC20 Operational
LimeWire Token (LMWR) - ERC20 Operational
Lisk (LSK) - ERC20 Operational
Litecoin (LTC) Operational
Litentry (LIT) Operational
LivePeer (LPT) - ERC20 Operational
Loopring (LRC) - ERC20 Operational
Lumen (XLM) Operational
MakerDAO (MKR) - ERC20 Operational
Mango (MNGO) - SPL Operational
Mantle (MNT) - ERC20 Operational
Maple Finance (SYRUP) - ERC20 Operational
Marinade SOL (mSOL) - SPL Operational
Marlin (POND) - ERC20 Operational
Mask Network (MASK) - ERC20 Operational
Memecoin (MEME) - ERC20 Operational
Merit Circle (MC) - ERC20 Operational
Mina (MINA) Operational
Mirror Protocol (MIR) - ERC20 Operational
Mog Coin (Mog) - ERC20 Operational
Monero (XMR) Operational
Moonbeam (GLMR) Operational
Moonriver (MOVR) Operational
Moons (MOON) - ARB Operational
Morpho (MORPHO) - ERC20 Operational
Multichain (MULTI) - ERC20 Operational
MultiversX (EGLD) Operational
MXC (MXC) - ERC20 Operational
My Neighbor Alice (ALICE) - ERC20 Operational
Nano (NANO) Operational
NEAR Protocol (NEAR) Operational
Neiro (NEIRO) - ERC20 Operational
Neutron (NTRN) - COSMOS SDK Operational
Nodle (NODL) Operational
Nosana (NOS) - SPL Operational
Numeraire (NMR) - ERC20 Operational
Nym (NYM) Operational
Ocean Token (OCEAN) - ERC20 Operational
OMG Network (OMG) - ERC20 Operational
Omni Network (OMNI) - ERC20 Operational
Ondo (ONDO) - ERC20 Operational
Onyxcoin (XCN) - ERC20 Operational
Optimism (OP) Operational
Orca (ORCA) - SPL Operational
Orchid (OXT) - ERC20 Operational
Origin Protocol (OGN) - ERC20 Operational
OriginTrail (OTP) Operational
OriginTrail (TRAC) - ERC20 Operational
Osmosis (OSMO) Operational
Oxygen (OXY) - SPL Operational
Parallel Finance (PARA) Operational
Parcl (PRCL) - SPL Operational
PAX Gold (PAXG) - ERC20 Operational
PayPal USD (PYUSD) - ERC20 Operational
PayPal USD (PYUSD) - SPL Operational
Pendle (PENDLE) - ERC20 Operational
Pepe (PEPE) - ERC20 Operational
Perpetual Protocol (PERP) - ERC20 Operational
Phala (PHA) Operational
Picasso (PICA) Operational
PlayDapp (PDA) - ERC20 Operational
Polkadot (DOT) Operational
Polkastarter (POLS) - ERC20 Operational
Polygon (POL) Operational
Polygon (MATIC) - ERC20 Operational
Polygon Ecosystem Token (POL) - ERC20 Operational
Ponke (PONKE) - SPL Operational
Popcat (POPCAT) - SPL Operational
Portal (PORTAL) - ERC20 Operational
Powerledger (POWR) - ERC20 Operational
pSTAKE (PSTAKE) - ERC20 Operational
Puffer Finance (PUFFER) - ERC20 Operational
Pyth Network (PYTH) Operational
Qtum (QTUM) Operational
Quant (QNT) - ERC20 Operational
Quantoz EURQ (EURQ) - ERC20 Operational
Quantoz USDQ (USDQ) - ERC20 Operational
Radicle (RAD) - ERC20 Operational
Rarible (RARI) - ERC20 Operational
Raydium (RAY) - SPL Operational
Ren (REN) - ERC20 Operational
Render (RENDER) - SPL Operational
Renzo Protocol (REZ) - ERC20 Operational
Request (REQ) - ERC20 Operational
Reserve Rights (RSR) - ERC20 Operational
Robonomics (XRT) Operational
Rocket Pool (RPL) - ERC20 Operational
Rubic (RBC) - ERC20 Operational
Saber (SBR) - SPL Operational
Safe (SAFE) - ERC20 Operational
Saga (SAGA) - COSMOS SDK Operational
Samoyedcoin (SAMO) - SPL Operational
Sanctum (CLOUD) - SPL Operational
Sand (SAND) - ERC20 Operational
Secret Network (SCRT) Operational
Sei (SEI) Operational
SelfKey (KEY) Operational
Serum (SRM) - SPL Operational
Shiba Inu (SHIB) - ERC20 Operational
Shiden (SDN) Operational
Siacoin (SC) Operational
Sky (SKY) - ERC20 Operational
Solana (SOL) Operational
Songbird (SGB) Operational
Spell Token (SPELL) - ERC20 Operational
Stacks (STX) Operational
Stafi Protocol (FIS) - ERC20 Operational
Star Atlas (ATLAS & POLIS) - SPL Operational
Stargate Finance (STG) - ERC20 Operational
Starknet Token (STRK) Operational
Stella (ALPHA) - ERC20 Operational
Step Finance (STEP) - SPL Operational
STEPN (GMT) - SPL Operational
Storj (STORJ) - ERC20 Operational
Stride (STRD) - COSMOS SDK Operational
Sui (SUI) Operational
SuperRare (RARE) - ERC20 Operational
SuperVerse (SUPER) - ERC20 Operational
Sushi (SUSHI) - ERC20 Operational
Swell Network (SWELL) - ERC20 Operational
Swipe (SXP) - ERC20 Operational
Synapse (SYN) - ERC20 Operational
Synthetix (SNX) - ERC20 Operational
tBTC (TBTC) - ERC20 Operational
Tensor (TNSR) - SPL Operational
Terra 2.0 (LUNA2) - COSMOS SDK Operational
Terra Classic (LUNA) - COSMOS SDK Operational
TerraUSD Classic (UST) Operational
Terra Virtual Kolect (TVK) - ERC20 Operational
Tether EURt (EURT) - ERC20 Operational
Tether USD (USDT) - ARB Operational
Tether USD (USDT) - ERC20 Operational
Tether USD (USDT) - OP Operational
Tether USD (USDT) - POLY Operational
Tether USD (USDT) - SOL Operational
Tether USD (USDT) - TRC20 Operational
Tezos (XTZ) Operational
The Graph (GRT) - ERC20 Operational
THORchain (RUNE) Operational
Threshold (T) - ERC20 Operational
Tokemak (TOKE) - ERC20 Operational
Toncoin (TON) Operational
Tribe (TRIBE) - ERC20 Operational
Tron (TRX) Operational
TrueFi (TRU) - ERC20 Operational
TrueUSD (TUSD) - TRC20 Operational
Turbo (TURBO) - ERC20 Operational
Unifi Protocol DAO (UNFI) Operational
Uniswap (UNI) - ERC20 Operational
Universal Market Access (UMA) - ERC20 Operational
USD Coin (USDC) - ARB Operational
USD Coin (USDC) - ERC20 Operational
USD Coin (USDC) - OP Operational
USD Coin (USDC) - POLY Operational
USD Coin (USDC) - SPL Operational
USDS (USDS) - ERC20 Operational
Vanar Chain (VANRY) - ERC20 Operational
Wen (WEN) - SPL Operational
Woo Network (WOO) - ERC20 Operational
Wormhole (W) - SPL Operational
Wrapped Axelar (WAXL) - ERC20 Operational
Wrapped Bitcoin (WBTC) - ERC20 Operational
Wrapped Ether (WETH) - ERC20 Operational
XRP (XRP) Operational
yearn.finance (YFI) - ERC20 Operational
Yield Guild Games (YGG) - ERC20 Operational
ZCash (ZEC) Operational
Zeta (ZEX) - SPL Operational
ZetaChain (ZETA) - ERC20 Operational
Zeus Network (ZEUS) - SPL Operational
zkSync (ZK) - zkSync Era Operational
Payment Methods Operational
Euro (EUR) - SEPA Operational
Euro (EUR) - Wire Transfer Deposits Operational
US Dollar (USD) - Domestic Operational
US Dollar (USD) - Instant Operational
US Dollar (USD) - International Operational
Canadian Dollar (CAD) - Domestic Operational
Canadian Dollar (CAD) - International Operational
Swiss Franc (CHF) - Domestic Operational
Swiss Franc (CHF) - International Operational
Pound Sterling (GBP) - Domestic Operational
Pound Sterling (GBP) - International Operational
Australian Dollar (AUD) - Domestic Operational
Japanese Yen (JPY) - Domestic Operational
Debit / Credit Cards Operational
PayPal Operational
Etana Custody Operational
Earn Operational
Algorand (ALGO) - On-chain Operational
Bitcoin (BTC) - Off-chain Operational
Cardano (ADA) - On-chain Operational
Cosmos (ATOM) - On-chain Operational
Ethereum (ETH2.S) - On-chain Operational
Euro (EUR) - Off-chain Operational
Flow (FLOW) - On-chain Operational
Kava (KAVA) - On-chain Operational
Kusama (KSM) - On-chain Operational
Kusama (KSM) - Parachain Auctions Operational
Mina (MINA) - On-chain Operational
Polkadot (DOT) - On-chain Operational
Polkadot (DOT) - Parachain Auctions Operational
Secret Network (SCRT) - On-chain Operational
Solana (SOL) - On-chain Operational
Tezos (XTZ) - On-chain Operational
Tron (TRX) - On-chain Operational
US Dollar (USD) - Off-chain Operational
Kraken NFT Operational
Deposits and Withdrawals - Ethereum Operational
Deposits and Withdrawals - Polygon Operational
Deposits and Withdrawals - Solana Operational
Kraken Wallet Operational
Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Fireblocks Infrastructure Scheduled Maintenance Dec 22, 2024 09:30-11:30 UTC
Deposits and withdrawals for clients based in Germany will be temporarily unavailable during the vendor maintenance window.
Posted on Dec 02, 2024 - 04:38 UTC
System Metrics Month Week Day
Kraken Website Uptime
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Kraken Pro Website Uptime
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Kraken Websocket API Uptime
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Kraken Rest API Uptime
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Kraken FIX API Uptime
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Kraken Futures API Uptime
Fetching
Kraken Website Response Time
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Kraken Rest API Response Time
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Kraken Websocket API Response Time (eu-west-1)
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Kraken Futures API Response Time
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Past Incidents
Dec 6, 2024

Unresolved incident: Incorrect Withhold Amounts for Trailing Stop Orders on Pro Web.

Dec 5, 2024

No incidents reported.

Dec 4, 2024
Omni Network (OMNI) Market Data Unavailable
Resolved - This incident has been resolved.
Dec 4, 17:38 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 4, 11:16 UTC
Investigating - We are currently investigating a visual issue affecting the market data for the Omni Network (OMNI), which is impacting the OMNI/USD and OMNI/EUR trading pairs. Deposits and withdrawals remain operational. We are actively working to resolve the issue and will keep you updated.
Dec 4, 09:41 UTC
Dec 3, 2024
Connectivity Issues - Derivatives
Resolved - This incident has been resolved.
Dec 3, 22:27 UTC
Monitoring - Fixes for all the aforementioned issues have been implemented. We will continue monitoring.
Dec 3, 17:11 UTC
Identified - The issues has been identified.

A fix has been implemented for transfers from spot -> futures and we are monitoring.
The occasional websocket disconnects and occasional private websocket feed authentication issues have also had a fix applied and we are monitoring.

We are working on implementing a fix for transfers from futures -> spot now.

We'll update this status as necessary.
Dec 3, 17:08 UTC
Update - We are continuing to investigate the issues.
Dec 3, 14:29 UTC
Investigating - We are investigating reports from clients having difficulty connecting to Derivatives using the SSO interface, occasional websocket disconnects and occasional private websocket feed authentication issues. We are working to resolve the issues and will update as soon as we have more information.

Also, transfers between the Spot and Derivatives platform might be delayed.
Dec 3, 13:44 UTC
Injective Protocol (INJ) Funding Delays
Resolved - This incident has been resolved.
Dec 3, 17:20 UTC
Identified - We Identified an issue with the Injective Protocol (INJ) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally.
We are actively working to resolve the issue and anticipate that it will continue for the next several hours.
Dec 3, 08:34 UTC
Cross-exchange transfer delays - Derivatives
Resolved - This incident has been resolved.
Dec 3, 13:56 UTC
Update - We are continuing to investigate the issue.
Dec 3, 13:18 UTC
Investigating - We are investigating reports from clients having experiencing delays for transfers between Spot <> Derivatives wallets. We are working to resolve the issue and will update as soon as we have more information.
Dec 3, 12:14 UTC
Injective Protocol (INJ) Funding Delays
Resolved - This incident has been resolved.
Dec 3, 07:17 UTC
Investigating - We're investigating an issue with the Injective Protocol (INJ) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Dec 2, 20:30 UTC
Dec 2, 2024
Dec 1, 2024

No incidents reported.

Nov 30, 2024
Banking Circle Funding Delays
Resolved - This incident has been resolved.
Nov 30, 13:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 30, 12:07 UTC
Investigating - We're investigating an issue with the Banking Circle API. Deposits may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Nov 30, 11:04 UTC
XRP (XRP) Withdrawal Delays
Resolved - This incident has been resolved.
Nov 30, 04:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 29, 17:38 UTC
Investigating - We're investigating an issue with the Ripple (XRP) funding gateway. Withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Nov 29, 17:34 UTC
Nov 29, 2024
Intermittent Withdrawal Delays
Resolved - This incident has been resolved.
Nov 29, 17:54 UTC
Update - New withdrawals are flowing through, but old ones might still present delays in the following currencies: USD, EUR, GBP, AUD, CAD, BTC, XRP, LTC, XDG, XLM, ETH, ETC, REP, XMR, USDT, ADA, ATOM, ALGO, USDC, TRX, ZRX, MANA, EWT, SAND, SOL, INJ, SCRT, OSMO, STX, ARB, SUI, BLUR, TIA, JUP, JTO, WIF, HNT, ETHFI, DRIFT, NOS.

We are working diligently to resolve the issue and will keep you informed. Thank you for your patience.
Nov 29, 08:57 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 29, 08:06 UTC
Investigating - We are investigating reports that some clients are experiencing withdrawals and ledger update delays. Please be assured we are working diligently to resolve the issue and will keep you informed. Thank you for your patience.
Nov 29, 05:03 UTC
Derivatives Platform Maintenance
Completed - The scheduled maintenance has been completed.
Nov 29, 14:10 UTC
Verifying - The platform is in post-only mode while checks are being performed. Orders can be placed or cancelled, but no executions or liquidations can occur until post-only is removed.
Nov 29, 14:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 14:00 UTC
Scheduled - The Derivatives platform will be unavailable for approximately 10 minutes today (November 29th) at 14:00 UTC as we perform site maintenance. There will be a period of 'post-only' once the platform is back online and checks are being completed.
Nov 29, 10:39 UTC
Polygon NFT Gateway Temporarily Unavailable
Resolved - This incident has been resolved.
Nov 29, 08:22 UTC
Update - We're continually monitoring the results, but there are going to be some delays with the successful processing of Polygon NFT withdrawals.
Nov 28, 07:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 27, 22:43 UTC
Investigating - We are investigating reports from clients being unable to withdraw NFTs. We are working to resolve the issue and will update as soon as we have more information.
Nov 27, 22:20 UTC
Connectivity Issues - Web & Mobile
Resolved - This incident has been resolved.
Nov 29, 02:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 28, 23:27 UTC
Identified - We are investigating reports from clients having difficulty logging into to the site and API as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.
Nov 28, 23:13 UTC
Reward Distribution Delay for ETH Restaking
Resolved - This incident has been resolved.
Nov 29, 02:12 UTC
Update - EIGEN's reward distribution has officially started.
Nov 27, 11:28 UTC
Update - We are pleased to announce that ETH rewards are currently being paid out, and we anticipate the distribution of EIGEN rewards to commence soon.
Nov 20, 10:28 UTC
Update - The initial reward for our ETH restaking is currently pending and will be paid out soon.

We appreciate your patience and will notify you as soon as the distribution is complete.
Nov 14, 07:58 UTC
Identified - Please be advised that EigenLayer restaking protocol incorporates an intentional delay of 2 to 3 weeks to ensure the fair distribution of rewards.
As a result, there may be a period before you receive EIGEN / ETH payouts. Additionally, even after you un-stake, you may continue to receive delayed rewards for up to 3 weeks.
Rest assured that as long as your ETH is restaked, you will continue to earn rewards within the quoted APR ranges.
Oct 17, 11:14 UTC
Nov 28, 2024
Derivatives Platform Maintenance
Completed - The platform is back online and post-only has been removed.
Nov 28, 11:40 UTC
Verifying - The platform is in post-only mode while checks are being performed. Orders can be placed or cancelled, but no executions or liquidations can occur until post-only is removed.
Nov 28, 11:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 11:30 UTC
Scheduled - The derivatives platform will be unavailable for approximately 10 minutes on 28 November at 11:30 UTC as we perform site maintenance. There will be a period of 'post-only' once the platform is back online and checks are being completed.
Nov 27, 16:21 UTC
Kraken Website and API Maintenance
Completed - The scheduled maintenance has been completed.
Nov 28, 08:21 UTC
Update - Markets are back online while we continue to verify the system status. All order types may be submitted and can be matched.
Nov 28, 08:16 UTC
Update - Markets are now in post-only mode. Only new limit, post-only orders can be submitted. Other order types will be rejected. Existing orders can still be cancelled.
Nov 28, 08:10 UTC
Verifying - Markets are now in cancel-only mode while we verify system status. Existing orders can be cancelled, but new orders cannot be submitted.
Nov 28, 08:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 08:00 UTC
Scheduled - The Kraken Spot Exchange Website and API will be undergoing maintenance as we upgrade our systems on Thursday, November 28 at 08:00 UTC, and be unavailable for approximately 15 minutes. Please note that this is a rough estimate and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this timeframe. Deposits and withdrawals initiated during the maintenance may be delayed. Sign-in and other non-trading related features will be operational. We kindly advise all our clients to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance. Following maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality.
Nov 26, 18:10 UTC
Nov 27, 2024
Kraken WebSockets API Maintenance
Completed - The scheduled maintenance has been completed.
Nov 27, 22:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 21:30 UTC
Scheduled - The Kraken WebSockets API will be undergoing maintenance as we upgrade our systems on Wednesday, November 27th at 21:30 UTC. Existing connections may be terminated up to four times, but can be re-established immediately. We kindly advise our WebSockets API clients to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance.
Nov 27, 11:52 UTC
Ethereum Gateway ERC20 Funding Delays
Resolved - This incident has been resolved.
Nov 27, 03:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 26, 23:59 UTC
Identified - We're investigating an issue with the Ethereum ERC20 funding gateway. Deposits may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Nov 26, 22:48 UTC
Stacks (STX) Funding Delays
Resolved - This incident has been resolved.
Nov 27, 03:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 27, 02:37 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 27, 02:33 UTC
Investigating - We're investigating an issue with the Stacks (STX) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Nov 27, 00:44 UTC
Nov 26, 2024
Bitcoin (BTC) - Bitcoin Funding Errors
Resolved - This incident has been resolved.
Nov 26, 16:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 26, 16:20 UTC
Investigating - We're experiencing some issues displaying Bitcoin deposit and withdrawal addresses, deposits will continue to be processed normally.
Nov 26, 16:12 UTC
Nov 25, 2024
Kraken WebSockets API Maintenance
Completed - The scheduled maintenance has been completed.
Nov 25, 10:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 09:00 UTC
Scheduled - The Kraken WebSockets API will be undergoing maintenance as we upgrade our systems on Monday, November 25 at 09:00 UTC. Existing connections may be terminated up to four times but can be re-established immediately. We kindly advise our WebSockets API clients to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance.
Nov 22, 16:13 UTC
Nov 24, 2024
Connectivity Issues - Derivatives
Resolved - This incident has been resolved.
Nov 24, 12:05 UTC
Update - We are continuing to monitor for any further issues.
Nov 24, 11:35 UTC
Update - Post-only is removed and trading is live. We will continue to monitor the results of the fix.
Nov 24, 11:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results. The platform is currently in post-only mode.
Nov 24, 11:31 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 24, 11:23 UTC
Investigating - We are investigating reports from clients having difficulty connecting to Derivatives via the user interface and the API. We are working to resolve the issue and will update as soon as we have more information.
Nov 24, 11:23 UTC
Nov 23, 2024
Polkadot (DOT) Funding Delays
Resolved - This incident has been resolved.
Nov 23, 23:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 23, 12:52 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 23, 06:11 UTC
Investigating - We're investigating an issue with the Polkadot (DOT) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Nov 23, 02:58 UTC
ZCash (ZEC) Withdrawal Delays
Resolved - This incident has been resolved.
Nov 23, 22:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 23, 20:11 UTC
Identified - We've identified an issue with the ZCash (ZEC) funding gateway. Withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Nov 23, 13:39 UTC
Nov 22, 2024
New Australian Clients Unable to Signup to PayID
Resolved - This incident has been resolved.
Nov 22, 12:12 UTC
Identified - We are currently experiencing a technical issue impacting new PayID registrations. As a result, new clients will be unable to to register for PayID. However, as an alternative clients can continue to make deposits using regular Bank Transfer services, which remain unaffected.
Additionally, some withdrawals may be subject to delayed processing times.

We will continue to monitor the situation and provide updates as necessary.
Nov 22, 05:16 UTC
Bitcoin (BTC) - Lightning Network Funding Maintenance
Completed - The scheduled maintenance has been completed.
Nov 22, 03:00 UTC
Update - The ongoing maintenance is being extended by an additional hour. The new estimated completion time is 03:00 UTC.
Nov 22, 01:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 00:00 UTC
Scheduled - The Bitcoin (BTC) - Lightning Network funding gateway will be undergoing maintenance on November 22 at 00:00 UTC for approximately 2 hours. Deposits and withdrawals will be unavailable - transfers made during this time will be processed shortly after the maintenance is complete. We will provide updates as necessary.
Nov 21, 05:04 UTC
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