Update - Site performance is greatly improved for about 24 hours now, but we are keeping this incident report open and continue to monitor in case further work is needed.
Aug 20, 19:40 UTC
Update - We are still working to improve site/API stability and do not have an ETA for when it might be resolved. Some individual services have been offline or intermittent, which is why some clients have reported being able to login but not able to see their account info or not able to withdraw.
Aug 19, 15:32 UTC
Monitoring - The site/API instability has been improved but we are continuing to monitor.
Aug 18, 16:59 UTC
Investigating - Many clients are seeing a slow response from site or API and in many cases not able to connect at all. We are investigating and working to resolve.
Aug 18, 14:16 UTC

About This Site

This is the status page for Kraken Bitcoin Exchange (www.kraken.com). If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.

Website Degraded Performance
API Degraded Performance
Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Kraken Website Uptime
Fetching
Kraken API Uptime
Fetching
Kraken Website Response Time
Fetching
Kraken API Response Time
Fetching
Past Incidents
Aug 21, 2017

No incidents reported today.

Aug 17, 2017

No incidents reported.

Aug 16, 2017

No incidents reported.

Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

No incidents reported.

Aug 10, 2017

No incidents reported.

Aug 9, 2017

No incidents reported.

Aug 8, 2017

No incidents reported.

Aug 7, 2017

No incidents reported.