In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 19:01 UTC
Scheduled - Etana funding will be offline at 19:00 UTC 2019-05-24 while we are performing scheduled maintenance. We estimate the maintenance to last 4 hours, however it may take longer. All deposits and withdrawals will be suspended during this time and the operations will resume afterwards.
Monitoring - Due to an attack on the Ethereum Classic (ETC) blockchain, we have disabled deposits as a security precaution. Any further deposits will not be credited until deposits are online again.

We are continuing to monitor the Ethereum Classic blockchain and will bring deposits back online once our engineers consider the network safe to transact on. Withdrawals remain online.

Previous statements on this incident can be viewed here: https://status.kraken.com/incidents/n31wl183hqmc
May 10, 15:47 UTC

About This Site

This is the status page for Kraken Bitcoin Exchange (www.kraken.com). If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.

Website Operational
Kraken Futures Operational
User Interface Operational
Single Sign-On Operational
REST API Operational
WebSockets API Operational
Cross-Exchange Transfers Operational
Kraken API Operational
REST Operational
WebSockets Operational
Digital Currency Funding Under Maintenance
Bitcoin (XBT) Operational
Ether (ETH) Operational
Litecoin (LTC) Operational
Bitcoin Cash (BCH) Operational
Ether Classic (ETC) Under Maintenance
Ripple (XRP) Operational
Stellar Lumens (XLM) Operational
ZCash (ZEC) Operational
Dash (DASH) Operational
Monero (XMR) Operational
EOS (EOS) Operational
Augur (REP) Operational
Gnosis (GNO) Operational
Watermelon (MLN) Operational
Dogecoin (XDG) Operational
Tether USD (USDT) Operational
Cardano (ADA) Operational
Quantum (QTUM) Operational
Tezos (XTZ) Operational
Bitcoin SV (BSV) Operational
Cosmos (ATOM) Operational
Fiat Currency Funding Operational
Euro (EUR) - SEPA Operational
Euro (EUR) - Wire Transfer Deposits Operational
US Dollar (USD) - Domestic Operational
US Dollar (USD) - International Operational
Canadian Dollar (CAD) - Domestic Operational
Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Kraken Website Uptime
Fetching
Kraken API Uptime
Fetching
Kraken Website Response Time
Fetching
Kraken API Response Time
Fetching
Past Incidents
May 24, 2019
Resolved - This incident has been resolved.
May 24, 19:26 UTC
Investigating - We’ve received reports that clients are receiving error messages when trying to alter items on the Settings page of their account. Our engineering team is aware of the issue and working toward a resolution. At this time, the issue appears limited to the Settings page; other site functions are operating normally.
May 22, 15:01 UTC
Resolved - This incident has been resolved.
May 24, 00:45 UTC
Identified - We’ve received intermittent reports of clients experiencing 404 errors when using the site. At this time, this issue appears to be limited only to certain locales. Our engineering team is working to resolve this matter for all affected clients.

As a temporary fix, we recommend navigating to https://www.kraken.com/?setlang=en-us in order to manually change your locale.
May 23, 15:14 UTC
May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019
Resolved - XMR Funding has been restored. We will continue to monitor the situation closely.
May 19, 20:38 UTC
Investigating - We’ve received reports of delays in the processing of XMR deposits and withdrawals. Our engineering team is investigating the issue. We’ll provide an update as soon as we have more information.
May 19, 17:38 UTC
May 18, 2019
Resolved - XLM Funding has been restored. We will continue to monitor the situation closely.
May 18, 07:20 UTC
Investigating - We've received reports of delays in the processing of XLM deposits and withdrawals. Our engineering team is investigating the issue. We'll provide an update as soon as we have more information.
May 17, 21:02 UTC
May 17, 2019
Completed - The scheduled maintenance has been completed.
May 17, 11:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 11:15 UTC
Scheduled - The Kraken Futures platform will be unavailable for approximately 10 minutes at 11:15 UTC today as we perform site maintenance.
May 17, 10:30 UTC
May 16, 2019
Resolved - Website and API performance have returned to normal. We will continue to monitor the situation closely.

Stellar Lumens (XLM) funding delays have also been resolved.
May 16, 21:44 UTC
Monitoring - Our engineers have identified the main issue affecting funding and a partial fix has been implemented. We will continue monitoring performance and connectivity closely.

We've seen improvements in the speed and reliability of both the website and the REST API. Cross-exchange transfers between Kraken Spot and Futures have also been restored. Deposit and withdrawal functionality has also been fully restored.

Our engineers are still working towards fully resolving the issue. Thank you for your patience and understanding while we work to resolve this.

In an unrelated incident, we have been experiencing delays with Stellar Lumens (XLM) funding operations, and will update when we have more information.
May 16, 14:00 UTC
Identified - Thank you for your patience while our engineers are continuing to work towards fully resolving the platform.
May 16, 08:58 UTC
Update - While we are still experiencing some delays and technical issues, many transactions have now been processed. Our engineers are continuing to work towards fully resolving the issue.
May 16, 00:50 UTC
Update - We are continuing to investigate this issue.
May 15, 17:46 UTC
Update - Our engineering team is continuing to work towards resolving this issue. We’ll post an update here again as soon as we have more information.
May 15, 16:14 UTC
Update - Funding delays are being reported. We’re investigating this issue as well, and will update as more information becomes available.
May 15, 13:46 UTC
Investigating - We are receiving reports of clients having difficulty connecting to the site and API. We are working to resolve the issue and will update as soon as we have more information.
May 15, 12:54 UTC
Completed - The scheduled maintenance has been completed.
May 16, 15:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 15:00 UTC
Scheduled - The Kraken Futures platform will be unavailable for approximately 10 minutes at 15:00 UTC today as we perform site maintenance.
May 16, 14:12 UTC
May 14, 2019
Resolved - This incident has been resolved.
May 14, 16:10 UTC
Monitoring - The delays in crediting Euro (EUR) SEPA deposits to clients' trade balances have returned to normal. We will continue monitoring the situation closely.
May 14, 13:11 UTC
Update - The delays in crediting Euro (EUR) SEPA deposits to clients' trade balances have returned to normal. We will continue monitoring the situation closely.
May 14, 13:10 UTC
Investigating - We are currently experiencing delays with crediting Euro (EUR) SEPA deposits to clients' trade balances. We are investigating the issue and will update as soon as we have further information.
May 14, 08:50 UTC
May 13, 2019
Resolved - The delays for Etana funding have now been resolved. We will continue to monitor the situation closely.
May 13, 15:20 UTC
Investigating - We are currently experiencing delays with Etana funding. We are investigating the issue and will provide an update as soon as we have any more information.
May 13, 13:20 UTC
May 12, 2019
Resolved - This incident has been resolved.
May 12, 15:18 UTC
Update - Our engineers have identified the issue and a fix has been implemented. We will continue monitoring performance and connectivity closely.
May 12, 13:04 UTC
Monitoring - We are still seeing occasional delays and a higher than normal disconnect rate for the Kraken Futures WebSockets API. We have also received reports of the interface hanging and account data being unavailable. Our engineers are working to resolve the issue and we will update once we have more information.
May 12, 12:16 UTC
Investigating - Some clients have reported connectivity and trading issues for Kraken Futures. We are investigating and will update as soon as we have more information.
May 12, 11:14 UTC
May 11, 2019
Resolved - This incident has been resolved.
May 11, 09:46 UTC
Monitoring - We are receiving fewer reports of connectivity issues for the site and the API. We will continue monitoring performance and connectivity.
May 11, 08:14 UTC
Investigating - Some clients have reported issues connecting to the site and to the API. We are investigating the issue and will update as soon as we have more information.
May 11, 06:38 UTC