Connectivity Issues - Spot and Futures
Investigating - We are aware of users experiencing slowness & high latency on the Spot and Futures platform.
Our team is actively working to resolve the issue and we will provide an update as soon as possible.
Jan 19, 2025 - 17:14 UTC
Secret Network (SCRT) Funding Delays
Identified - The issue has been identified and a fix is being implemented.
Jan 17, 2025 - 04:21 UTC
Investigating - We're investigating an issue with the Secret Network (SCRT) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Jan 17, 2025 - 03:05 UTC
Changes to Phala (PHA) support on Kraken
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 08, 2025 - 15:00 UTC
Scheduled - In alignment with the Phala team’s plan to sunset the Khala Network, Kraken will discontinue PHA funding (deposits and withdrawals) on the Khala Network effective Wednesday 8th January, 3PM UTC.

More details here: https://khala.subsquare.io/democracy/referenda/128

We are collaborating with the Phala team to transition our PHA balances from the Khala Network to Ethereum (ERC20) on a 1:1 basis. Once this migration is complete, we will enable PHA deposits and withdrawals on Ethereum (ERC20).

Please see this support article for further information: https://support.kraken.com/hc/en-us/articles/changes-to-phala-on-kraken
Jan 8, 2025 15:00 - Jan 15, 2025 15:00 UTC
Polygon NFTs - Intermittent withdrawal delays
Identified - Withdrawals of Polygon NFTs might present intermittent delays until the NFT marketplace is fully shutdown.

If we have new information to share, we will let you know through this mean. Thank you for your patience.
Nov 29, 2024 - 09:11 UTC

About This Site

This is the status page for Kraken Digital Asset Exchange (www.kraken.com). If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.

Website Operational
Mobile Applications Operational
Kraken Derivatives Operational
User Interface Operational
Single Sign-On Operational
REST API Operational
Websocket API Operational
Cross-Exchange Transfers Operational
Kraken MTF Operational
User Interface Operational
Single Sign-On Operational
REST API Operational
Websocket API Operational
Cross-Exchange Transfers Operational
Kraken API Operational
FIX Operational
REST Operational
Websocket Operational
Digital Currency Funding Degraded Performance
0x (ZRX) - ERC20 Operational
1inch (1INCH) - ERC20 Operational
Aave (AAVE) - ERC20 Operational
Aavegotchi (GHST) - ERC20 Operational
Acala (ACA) Operational
AdEx (ADX) - ERC20 Operational
Adventure Gold (AGLD) - ERC20 Operational
Aethir (ATH) - ERC20 Operational
Aevo (AEVO) - ERC20 Operational
Akash (AKT) Operational
Alchemix (ALCX) - ERC20 Operational
Alchemy Pay (ACH) - ERC20 Operational
Algorand (ALGO) Operational
Alien Worlds (TLM) - ERC20 Operational
Altair (AIR) Operational
AltLayer (ALT) - ERC20 Operational
Ampleforth Governance Token (FORTH) - ERC20 Operational
Ankr (ANKR) - ERC20 Operational
ApeCoin (APE) - ERC20 Operational
API3 (API3) - ERC20 Operational
Aptos (APT) Operational
Apu Apustaja (APU) - ERC20 Operational
Arbitrum (ARB) Operational
Arkham (ARKM) - ERC20 Operational
Arpa Chain (ARPA) - ERC20 Operational
Astar (ASTR) Operational
Audius (AUDIO) - ERC20 Operational
Augur (REP) - ERC20 Operational
Augur v2 (REPV2) - ERC20 Operational
Avalanche (AVAX) Operational
Axie Infinity Shards (AXS) - ERC20 Operational
Badger DAO (BADGER) - ERC20 Operational
Balancer (BAL) - ERC20 Operational
Bancor (BNT) - ERC20 Operational
Band Protocol (BAND) - ERC20 Operational
Barnbridge (BOND) - ERC20 Operational
Basic Attention Token (BAT) - ERC20 Operational
Basilisk (BSX) Operational
Beam (BEAM) - ERC20 Operational
Biconomy (BICO) - ERC20 Operational
Bifrost (BNC) Operational
Big Time (BIGTIME) - ERC20 Operational
Bitcoin (BTC) - Bitcoin Network Operational
Bitcoin (BTC) - Lightning Network Operational
Bitcoin Cash (BCH) Operational
BitDAO (BIT) - ERC20 Operational
Bittensor (TAO) Operational
Bittorent (BTT) - TRC20 Operational
Blur (BLUR) - ERC20 Operational
Bluzelle (BLZ) - ERC20 Operational
Boba Network (BOBA) - ERC20 Operational
Bonfida (FIDA) - SPL Operational
Bonk (BONK) - SPL Operational
Bounce (AUCTION) - ERC20 Operational
Bricks (BRICK) - ARB Operational
Cardano (ADA) Operational
Cartesi (CTSI) - ERC20 Operational
Cat In A Dogs World (MEW) - SPL Operational
Celer Network (CELR) - ERC20 Operational
Celestia (TIA) Operational
Centrifuge (CFG) Operational
Chainlink (LINK) - ERC20 Operational
Chiliz (CHZ) - ERC20 Operational
Chromia (CHR) - ERC20 Operational
Civic (CVC) - ERC20 Operational
Clearpool (CPOOL) - ERC20 Operational
Crust Shadow (CSM) Operational
Coin98 (C98) - ERC20 Operational
Compound (COMP) - ERC20 Operational
Convex Finance (CVX) - ERC20 Operational
Cosmos (ATOM) Operational
COTI (COTI) - ERC20 Operational
Covalent (CQT) - ERC20 Operational
Covalent (CXT) - ERC20 Operational
CoW Protocol (COW) - ERC20 Operational
Curve Dao Token (CRV) - ERC20 Operational
DAI (DAI) - ARB Operational
DAI (DAI) - ERC20 Operational
DAI (DAI) - POLY Operational
Dash (DASH) Operational
Debridge (DBR) - SPL Operational
Decentraland (MANA) - ERC20 Operational
Dent (DENT) Operational
Derive (DRV) - ERC20 Operational
Dogecoin (DOGE) Operational
Dogwifhat (WIF) - SPL Operational
doland tremp (TREMP) - SPL Operational
Drift Protocol (DRIFT) - SPL Operational
dYdX (DYDX) Operational
dYdX (DYDX) - ERC20 (Deposits) Operational
Dymension (DYM) Operational
Echelon Prime (PRIME) - ERC20 Operational
Eigenlayer (EIGEN) - ERC20 Operational
Energy Web Token (EWT) Operational
Enjin (ENJ) - Relaychain Operational
EOS (EOS) Operational
Enzyme Finance (MLN) - ERC20 Operational
Ethena (ENA) - ERC20 Operational
Ethereum (ETH) Operational
Ethereum (ETH) - ARB Operational
Ethereum (ETH) - Arbitrum Nova Operational
Ethereum (ETH) - INK Operational
Ethereum (ETH) - Linea Operational
Ethereum (ETH) - OP Operational
Ethereum (ETH) - POLY Operational
Ethereum (ETH) - zkSync Era Operational
Ethereum Classic (ETC) Operational
Ethereum Naming Service (ENS) - ERC20 Operational
EthereumPoW (ETHW) Operational
Ether.fi (ETHFI) - ERC20 Operational
Euler (EUL) - ERC20 Operational
Fantom (FTM) Operational
Fetch.ai (FET) Operational
Filecoin (FIL) Operational
Flare (FLR) Operational
Floki (FLOKI) - ERC20 Operational
Flow (FLOW) Operational
Frax Share (FXS) - ERC20 Operational
FWOG - SPL Operational
Gala Games (GALA) - ERC20 Operational
Galxe (GAL) - ERC20 Operational
Gari Network (GARI) - SPL Operational
Genshiro (GENS) Operational
GensoKishi Metaverse (MV) - ERC20 Operational
Gigachad (GIGA) - SPL Operational
Gitcoin (GTC) - ERC20 Operational
Global Dollar (USDG) - ERC20 Operational
GMX (GMX) Operational
Gnosis (GNO) - ERC20 Operational
Goatseus Maximus (GOAT) - SPL Operational
Goldfinch (GFI) - ERC20 Operational
Green Satoshi Token (GST) - SPL Operational
Harvest (FARM) - ERC20 Operational
Hashflow (HFT) - ERC20 Operational
Helium (HNT)- SPL Operational
Hivemapper (HONEY) - SPL Operational
Hydration (HDX) Operational
ICON (ICX) Operational
IDEX (IDEX) - ERC20 Operational
iExec (RLC) - ERC20 Operational
Immutable X (IMX) - ERC20 Operational
Injective Protocol (INJ) Operational
Integritee (TEER) Operational
Interlay (INTR) Operational
Internet Computer Protocol (ICP) Operational
JasmyCoin (JASMY) - ERC20 Operational
jeo boden (BODEN) - SPL Operational
Jito (JTO) - SPL Operational
Juno (JUNO) Operational
Jupiter (JUP) - SPL Operational
Kamino (KMNO) - SPL Operational
Karura (KAR) Operational
Kaspa (KAS) Operational
Kava (KAVA) Operational
Keep Network (KEEP) - ERC20 Operational
KeeperDAO (ROOK) - ERC20 Operational
Keep3r (KP3R) - ERC20 Operational
KILT (KILT) Operational
Kin (KIN) - SPL Operational
Kintsugi (KINT) Operational
Kraken Wrapped Bitcoin (kBTC) - ERC20 Operational
Kujira (KUJI) Operational
Kusama (KSM) Operational
Kyber Network (KNC) - ERC20 Operational
LayerZero (ZRO) - ERC20 Operational
Layer3 (L3) - ERC20 Operational
Lido DAO (LDO) - ERC20 Operational
Liechtenstein Cryptoassets Exchange (LCX) - ERC20 Operational
LimeWire Token (LMWR) - ERC20 Operational
Lisk (LSK) - ERC20 Operational
Litecoin (LTC) Operational
Litentry (LIT) Operational
LivePeer (LPT) - ERC20 Operational
Loopring (LRC) - ERC20 Operational
Lumen (XLM) Operational
MakerDAO (MKR) - ERC20 Operational
Mango (MNGO) - SPL Operational
Mantle (MNT) - ERC20 Operational
Maple Finance (SYRUP) - ERC20 Operational
Marinade SOL (mSOL) - SPL Operational
Marlin (POND) - ERC20 Operational
Mask Network (MASK) - ERC20 Operational
Memecoin (MEME) - ERC20 Operational
Merit Circle (MC) - ERC20 Operational
Mina (MINA) Operational
Mirror Protocol (MIR) - ERC20 Operational
Mog Coin (Mog) - ERC20 Operational
Monero (XMR) Operational
Moo Deng (MOODENG) - SPL Operational
Moonbeam (GLMR) Operational
Moonriver (MOVR) Operational
Moons (MOON) - ARB Operational
Morpho (MORPHO) - ERC20 Operational
Multichain (MULTI) - ERC20 Operational
MultiversX (EGLD) Operational
MXC (MXC) - ERC20 Operational
My Neighbor Alice (ALICE) - ERC20 Operational
Nano (NANO) Operational
NEAR Protocol (NEAR) Operational
Neiro (NEIRO) - ERC20 Operational
Neutron (NTRN) - COSMOS SDK Operational
Nodle (NODL) Operational
Nosana (NOS) - SPL Operational
Numeraire (NMR) - ERC20 Operational
Nym (NYM) Operational
Ocean Token (OCEAN) - ERC20 Operational
Official Trump (TRUMP) - SPL Operational
OMG Network (OMG) - ERC20 Operational
Omni Network (OMNI) - ERC20 Operational
Ondo (ONDO) - ERC20 Operational
Onyxcoin (XCN) - ERC20 Operational
Optimism (OP) Operational
Orca (ORCA) - SPL Operational
Orchid (OXT) - ERC20 Operational
Origin Protocol (OGN) - ERC20 Operational
OriginTrail (OTP) Operational
OriginTrail (TRAC) - ERC20 Operational
Osmosis (OSMO) Operational
Oxygen (OXY) - SPL Operational
Parallel Finance (PARA) Operational
Parcl (PRCL) - SPL Operational
PAX Gold (PAXG) - ERC20 Operational
PayPal USD (PYUSD) - ERC20 Operational
PayPal USD (PYUSD) - SPL Operational
Peanut the Squirrel (PNUT) - SPL Operational
Pendle (PENDLE) - ERC20 Operational
Pepe (PEPE) - ERC20 Operational
Perpetual Protocol (PERP) - ERC20 Operational
Phala (PHA) Under Maintenance
Picasso (PICA) Operational
PlayDapp (PDA) - ERC20 Operational
Polkadot (DOT) Operational
Polkastarter (POLS) - ERC20 Operational
Polygon (POL) Operational
Polygon (MATIC) - ERC20 Operational
Polygon Ecosystem Token (POL) - ERC20 Operational
Ponke (PONKE) - SPL Operational
Popcat (POPCAT) - SPL Operational
Portal (PORTAL) - ERC20 Operational
Powerledger (POWR) - ERC20 Operational
pSTAKE (PSTAKE) - ERC20 Operational
Puffer Finance (PUFFER) - ERC20 Operational
Pyth Network (PYTH) Operational
Qtum (QTUM) Operational
Quant (QNT) - ERC20 Operational
Quantoz EURQ (EURQ) - ERC20 Operational
Quantoz USDQ (USDQ) - ERC20 Operational
Radicle (RAD) - ERC20 Operational
Rarible (RARI) - ERC20 Operational
Raydium (RAY) - SPL Operational
Ren (REN) - ERC20 Operational
Render (RENDER) - SPL Operational
Renzo Protocol (REZ) - ERC20 Operational
Request (REQ) - ERC20 Operational
Reserve Rights (RSR) - ERC20 Operational
Robonomics (XRT) Operational
Rocket Pool (RPL) - ERC20 Operational
Rubic (RBC) - ERC20 Operational
Saber (SBR) - SPL Operational
Safe (SAFE) - ERC20 Operational
Saga (SAGA) - COSMOS SDK Operational
Samoyedcoin (SAMO) - SPL Operational
Sanctum (CLOUD) - SPL Operational
Sand (SAND) - ERC20 Operational
Secret Network (SCRT) Degraded Performance
Sei (SEI) Operational
SelfKey (KEY) Operational
Serum (SRM) - SPL Operational
Shiba Inu (SHIB) - ERC20 Operational
Shiden (SDN) Operational
Siacoin (SC) Operational
Sky (SKY) - ERC20 Operational
Solana (SOL) Operational
Songbird (SGB) Operational
Spell Token (SPELL) - ERC20 Operational
SPX6900 (SPX) - ERC20 Operational
Stacks (STX) Operational
Stafi Protocol (FIS) - ERC20 Operational
Star Atlas (ATLAS & POLIS) - SPL Operational
Stargate Finance (STG) - ERC20 Operational
Starknet Token (STRK) Operational
Stella (ALPHA) - ERC20 Operational
Step Finance (STEP) - SPL Operational
STEPN (GMT) - SPL Operational
Storj (STORJ) - ERC20 Operational
Stride (STRD) - COSMOS SDK Operational
Sui (SUI) Operational
SuperRare (RARE) - ERC20 Operational
SuperVerse (SUPER) - ERC20 Operational
Sushi (SUSHI) - ERC20 Operational
Swell Network (SWELL) - ERC20 Operational
Swipe (SXP) - ERC20 Operational
Synapse (SYN) - ERC20 Operational
Synthetix (SNX) - ERC20 Operational
tBTC (TBTC) - ERC20 Operational
Tensor (TNSR) - SPL Operational
Terra 2.0 (LUNA2) - COSMOS SDK Operational
Terra Classic (LUNA) - COSMOS SDK Operational
TerraUSD Classic (UST) Operational
Terra Virtual Kolect (TVK) - ERC20 Operational
Tether EURt (EURT) - ERC20 Operational
Tether USD (USDT) - ARB Operational
Tether USD (USDT) - ERC20 Operational
Tether USD (USDT) - INK USDT0 Operational
Tether USD (USDT) - OP Operational
Tether USD (USDT) - POLY Operational
Tether USD (USDT) - SOL Operational
Tether USD (USDT) - TRC20 Operational
Tezos (XTZ) Operational
The Graph (GRT) - ERC20 Operational
THORchain (RUNE) Operational
Threshold (T) - ERC20 Operational
Tokemak (TOKE) - ERC20 Operational
TokenFi (TOKEN) - ERC20 Operational
Toncoin (TON) Operational
Tribe (TRIBE) - ERC20 Operational
Tron (TRX) Operational
TrueFi (TRU) - ERC20 Operational
TrueUSD (TUSD) - TRC20 Operational
Turbo (TURBO) - ERC20 Operational
Unifi Protocol DAO (UNFI) Operational
Uniswap (UNI) - ERC20 Operational
Universal Market Access (UMA) - ERC20 Operational
USD Coin (USDC) - ARB Operational
USD Coin (USDC) - ERC20 Operational
USD Coin (USDC) - OP Operational
USD Coin (USDC) - POLY Operational
USD Coin (USDC) - SPL Operational
USDS (USDS) - ERC20 Operational
Vanar Chain (VANRY) - ERC20 Operational
Wen (WEN) - SPL Operational
Woo Network (WOO) - ERC20 Operational
Wormhole (W) - SPL Operational
Wrapped Axelar (WAXL) - ERC20 Operational
Wrapped Bitcoin (WBTC) - ERC20 Operational
Wrapped Ether (WETH) - ERC20 Operational
XRP (XRP) Operational
yearn.finance (YFI) - ERC20 Operational
Yield Guild Games (YGG) - ERC20 Operational
ZCash (ZEC) Operational
Zeta (ZEX) - SPL Operational
ZetaChain (ZETA) - ERC20 Operational
Zeus Network (ZEUS) - SPL Operational
zkSync (ZK) - zkSync Era Operational
Payment Methods Operational
Euro (EUR) - SEPA Operational
Euro (EUR) - Wire Transfer Deposits Operational
US Dollar (USD) - Domestic Operational
US Dollar (USD) - Instant Operational
US Dollar (USD) - International Operational
Canadian Dollar (CAD) - Domestic Operational
Canadian Dollar (CAD) - International Operational
Swiss Franc (CHF) - Domestic Operational
Swiss Franc (CHF) - International Operational
Pound Sterling (GBP) - Domestic Operational
Pound Sterling (GBP) - International Operational
Australian Dollar (AUD) - Domestic Operational
Japanese Yen (JPY) - Domestic Operational
Debit / Credit Cards Operational
PayPal Operational
Etana Custody Operational
Earn Operational
Algorand (ALGO) - On-chain Operational
Bitcoin (BTC) - Off-chain Operational
Cardano (ADA) - On-chain Operational
Cosmos (ATOM) - On-chain Operational
Ethereum (ETH2.S) - On-chain Operational
Euro (EUR) - Off-chain Operational
Flow (FLOW) - On-chain Operational
Kava (KAVA) - On-chain Operational
Kusama (KSM) - On-chain Operational
Kusama (KSM) - Parachain Auctions Operational
Mina (MINA) - On-chain Operational
Polkadot (DOT) - On-chain Operational
Polkadot (DOT) - Parachain Auctions Operational
Secret Network (SCRT) - On-chain Operational
Solana (SOL) - On-chain Operational
Tezos (XTZ) - On-chain Operational
Tron (TRX) - On-chain Operational
US Dollar (USD) - Off-chain Operational
Kraken NFT Operational
Deposits and Withdrawals - Ethereum Operational
Deposits and Withdrawals - Polygon Operational
Deposits and Withdrawals - Solana Operational
Kraken Wallet Operational
Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Kraken Website Uptime
Fetching
Kraken Pro Website Uptime
Fetching
Kraken Websocket API Uptime
Fetching
Kraken Rest API Uptime
Fetching
Kraken FIX API Uptime
Fetching
Kraken Futures API Uptime
Fetching
Kraken Website Response Time
Fetching
Kraken Rest API Response Time
Fetching
Kraken Websocket API Response Time (eu-west-1)
Fetching
Kraken Futures API Response Time
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Past Incidents
Jan 20, 2025
Bitcoin (BTC), Solana (SOL) and Litecoin (LTC) and Funding Delays (DE clients only)
Resolved - This incident has been resolved.
Jan 20, 04:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 03:08 UTC
Update - We are continuing to work on a fix for this issue.
Jan 19, 15:16 UTC
Update - We’re aware of an issue affecting users based in Germany with the Bitcoin (BTC), Solana (SOL) and Litecoin (LTC) networks. Deposits and withdrawals may be delayed at this time for those users. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Jan 19, 15:15 UTC
Identified - We're aware of an issue with the Solana (SOL) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Jan 19, 15:00 UTC
Ethereum Gateway ERC20 Funding Delays
Resolved - This incident has been resolved.
Jan 20, 03:28 UTC
Update - A fix has been implemented and we are monitoring the results.
Jan 20, 01:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 01:05 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 19, 23:00 UTC
Investigating - We're investigating an issue with the Ethereum ERC20 funding gateway. Deposits may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Jan 19, 20:58 UTC
Jan 19, 2025
Solana Network Funding Delays
Resolved - This incident has been resolved.
Jan 19, 15:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 19, 10:17 UTC
Investigating - We're investigating an issue with the Solana funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Jan 19, 09:47 UTC
Jan 18, 2025
Connectivity Issues - Spot and Futures
Resolved - This incident has been resolved.
Jan 18, 13:39 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 17, 20:28 UTC
Identified - We are aware of an issue causing slowness & high latency on the Spot and Futures platform.
We are working to resolve the issue and will update as soon as we have more information.
Jan 17, 16:17 UTC
Jan 17, 2025
Kraken Derivatives Connectivity Issues
Resolved - This incident has been resolved.
Jan 17, 18:56 UTC
Monitoring - A fix has been deployed and we are monitoring.
Jan 17, 18:22 UTC
Investigating - We are currently investigating performance issues on the futures platform. We will reach out with any updates.
Jan 17, 18:18 UTC
Kraken Derivatives Websocket API Maintenance
Completed - The scheduled maintenance has been completed.
Jan 17, 09:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 09:30 UTC
Scheduled - We will be performing maintenance on the websocket API starting at 09:30 UTC today which will cause disconnections. Reconnections should occur instantly.
Jan 17, 08:41 UTC
Nano (NANO) Funding Delays
Resolved - This incident has been resolved.
Jan 17, 01:13 UTC
Investigating - We're investigating an issue with the Nano (NANO) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Jan 15, 02:37 UTC
Bitcoin (BTC) - Lightning Network Funding Maintenance
Completed - The scheduled maintenance has been completed.
Jan 17, 01:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 23:00 UTC
Scheduled - The Bitcoin (BTC) - Lightning Network funding gateway will be undergoing maintenance from 23:00 UTC today for approximately 2 hours. Deposits and withdrawals will be unavailable - transfers made during this time will be processed shortly after the maintenance is complete. We will provide updates as necessary.
Jan 16, 06:33 UTC
Jan 16, 2025
Intermittent Funding Delays
Resolved - This incident has been resolved.
Jan 16, 18:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 16, 18:45 UTC
Investigating - We are investigating reports that some clients are experiencing funding delays. This can result in delayed deposits, withdrawals and ledger updates. Please be assured that the security and safety of your funds are not affected by this temporary disruption.

We are working diligently to resolve the issue and will keep you informed. Thank you for your patience.
Jan 16, 18:30 UTC
SOL & SPL Funding Delays
Resolved - This incident has been resolved.
Jan 16, 18:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 15, 14:10 UTC
Investigating - We're investigating an issue with the SOL & SPL funding gateways. Deposits transactions using these gateways may be delayed at this time. Withdrawal transactions are not affected.
All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Jan 14, 18:53 UTC
Connectivity Issues - Web & Mobile
Resolved - This incident has been resolved.
Jan 16, 17:55 UTC
Investigating - We are investigating reports from clients having difficulty connecting to the site and API as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.
Jan 16, 17:00 UTC
Kraken Website and API Maintenance
Completed - The scheduled maintenance has been completed.
Jan 16, 14:16 UTC
Update - Markets are back online while we continue to verify the system status. All order types may be submitted and can be matched.
Jan 16, 14:11 UTC
Update - Markets are now in post-only mode. Only new limit, post-only orders can be submitted. Other order types will be rejected. Existing orders can still be cancelled.
Jan 16, 14:08 UTC
Verifying - Markets are now in cancel-only mode while we verify system status. Existing orders can be cancelled, but new orders cannot be submitted.
Jan 16, 14:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 14:00 UTC
Scheduled - The Kraken Spot Exchange Website and API will be undergoing maintenance as we upgrade our systems on Thursday, January 16 at 14:00 UTC, and be unavailable for approximately 15 minutes. Please note that this is a rough estimate and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this timeframe. Deposits and withdrawals initiated during the maintenance may be delayed. Sign-in and other non-trading related features will be operational. We kindly advise all our clients to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance. Following maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality.
Jan 16, 13:00 UTC
Jan 15, 2025
Kraken Website and API Maintenance
Resolved - This incident has been resolved.
Jan 15, 22:48 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 15, 22:04 UTC
Investigating - Markets are now in post-only mode. Only new limit, post-only orders can be submitted. Other order types will be rejected. Existing orders can still be cancelled.
Jan 15, 21:58 UTC
Mina (MINA) Funding Delays
Resolved - This incident has been resolved.
Jan 15, 16:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 15, 13:46 UTC
Identified - We're investigating an issue with the Mina (MINA) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Jan 15, 13:01 UTC
Cardano (ADA) Funding Delays
Resolved - This incident has been resolved.
Jan 15, 13:38 UTC
Investigating - We are aware of a vendor issue with the Cardano (ADA) funding gateway.
Deposits and withdrawals for clients based in Germany will be temporarily unavailable.

All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Jan 14, 18:56 UTC
BCM Client Migration to Kraken - Platform Login Challenges
Resolved - This incident has been resolved.
Jan 15, 09:03 UTC
Update - We continue to actively address account access issues impacting a subset of BCM-migrated accounts.
These challenges include password resets and two-factor authentication (2FA) removals for a limited number of clients.

Our teams are working diligently to resolve these issues and will provide further updates as progress continues.
Jan 11, 11:49 UTC
Identified - We are aware of issues impacting a subset of users who have been migrated from the BCM Trading Platform resulting in an inability to log into Kraken products. We are working to resolve the issue and will update as soon as we have more information.
Jan 8, 17:47 UTC
Neutron (NTRN) Funding Delays
Resolved - This incident has been resolved.
Jan 15, 08:25 UTC
Update - Neutron chain has halted from a consensus failure. Neutron Team is working on a fix and we will provide updates as soon as they are available.
Jan 14, 09:00 UTC
Investigating - Neutron (NTRN) withdrawals and deposits are experiencing delays. We are investigating the issue and will inform you when we have information.
Jan 14, 08:45 UTC
Jan 14, 2025
Derivatives Platform Maintenance
Completed - The platform is back online and post-only has been removed.
Jan 14, 11:44 UTC
Verifying - The platform is in post-only mode while checks are being performed. Orders can be placed or cancelled, but no executions or liquidations can occur until post-only is removed.
Jan 14, 11:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 11:30 UTC
Scheduled - The Derivatives platform will be unavailable for approximately 10 minutes tomorrow (January 14th) at 11:30 UTC as we perform site maintenance. There will be a period of 'post-only' once the platform is back online and checks are being completed.
Jan 13, 18:05 UTC
Cardano (ADA) & Tezos (XTZ) Funding Delays
Resolved - This incident has been resolved.
Jan 14, 01:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 21:00 UTC
Identified - We are aware of a vendor issue with the Cardano (ADA) & Tezos (XTZ) funding gateway.
Deposits and withdrawals for clients based in Germany will be temporarily unavailable.

All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Jan 13, 20:04 UTC
Jan 13, 2025
Lumen (XLM) Funding Delays
Resolved - This incident has been resolved.
Jan 13, 15:05 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 13, 10:15 UTC
Investigating - We're investigating an issue with the Lumen (XLM) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Jan 12, 03:00 UTC
Jan 12, 2025
Jan 11, 2025
Derivatives Platform Maintenance
Completed - The platform is back online and post-only has been removed.
Jan 11, 11:12 UTC
Update - Checks are still being performed, the platform remains in post-only mode.

Orders can be placed or cancelled, but no executions or liquidations can occur until post-only is removed.

The maintenance window has been extended by 30 minutes to 11:30 UTC.
Jan 11, 10:56 UTC
Update - The platform remains in post-only mode while checks are being performed. Orders can be placed or cancelled, but no executions or liquidations can occur until post-only is removed.
Jan 11, 10:04 UTC
Verifying - The platform is in post-only mode while checks are being performed. Orders can be placed or cancelled, but no executions or liquidations can occur until post-only is removed.
Jan 11, 09:55 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jan 11, 09:53 UTC
Update - Maintenance is still in progress. The REST API and Cross-Exchange Transfers components are now operational. We will provide further updates as we progress.
Jan 11, 09:28 UTC
Update - Maintenance is still in progress. The REST API and Cross-Exchange Transfers components are now operational. We will provide further updates as we progress.
Jan 11, 09:28 UTC
Update - Scheduled maintenance is still in progress. Some services are online, user interface and websocket API remain offline. Trading remains disabled.
Jan 11, 09:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 08:16 UTC
Update - We will be start undergoing our scheduled maintenance at 08:15 UTC. The platform will be unavailable for some time as we migrate our services. We will keep this status page updated with details.
Jan 11, 08:04 UTC
Scheduled - The Derivatives platform will be unavailable for up to 3 hours on Saturday, January 11th at 08:00 UTC while we perform extended site maintenance. Although we expect to finish sooner, we’ve reserved a 3-hour window for any unforeseen issues.

We will update our status page throughout the maintenance period with exact downtime details, as well as notifications when the platform will be taken down, is back online in ‘post-only’ mode, and when it is fully live again.
Jan 6, 14:27 UTC
Jan 10, 2025
Tether USD (USDT) on TRC2O Tron Network Funding Delays
Resolved - This incident has been resolved.
Jan 10, 01:36 UTC
Investigating - We're investigating an issue with the Tether USD (USDT) - TRC20 funding gateway. Withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Jan 10, 01:12 UTC
Jan 9, 2025
Solana NFTs - Withdrawal Delays
Resolved - This incident has been resolved.
Jan 9, 11:31 UTC
Investigating - We're investigating an issue with the NFT funding gateway for Solana. NFT withdrawals on this chain may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Jan 9, 10:21 UTC
Jan 8, 2025
API's "WithdrawStatus" and "DepositStatus" Data Retrieval Issue
Resolved - This incident has been resolved.
Jan 8, 11:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 8, 10:37 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 8, 10:10 UTC
Investigating - We are currently investigating an issue impacting the functionality of the "WithdrawStatus" and "DepositStatus" API endpoints.
These APIs are currently returning empty responses for some clients instead of the expected deposit and withdrawal transaction data.
This may affect clients relying on these endpoints to retrieve recent transaction histories.

We are actively working to resolve the issue and will keep you updated.
Jan 8, 09:49 UTC
BCM migration
Completed - The migration has been completed, and BCM clients can now sign in through Kraken.
Jan 8, 09:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 11:00 UTC
Scheduled - The BCM Trading Platform is undergoing a planned migration to the Kraken infrastructure until 2025-01-08 at 13:00 UTC. After this timestamp, the platform will be shutdown and all BCM clients will be migrated to Kraken, including users' funds.

After the migration is completed, BCM clients will be able to sign in with their BCM credentials to all applicable Kraken products.

For further details, you may visit: https://support.kraken.com/hc/en-us/articles/kraken-s-acquisition-of-bcm-frequently-asked-questions.
Jan 7, 10:59 UTC
Jan 7, 2025
Connectivity Issues - Kraken Pro Web
Resolved - This incident has been resolved.
Jan 7, 00:28 UTC
Investigating - We are investigating reports from clients having difficulty connecting to the Kraken pro site. We are working to resolve the issue and will update as soon as we have more information.
Jan 6, 21:56 UTC
Jan 6, 2025
Stacks (STX) Funding Delays
Resolved - This incident has been resolved.
Jan 6, 21:18 UTC
Identified - We're investigating an issue with the Stacks (STX) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Jan 6, 09:55 UTC
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