Kraken Status

System emails not sending for derivatives clients

Identified - The issue has been identified and a fix is being implemented.
Dec 03, 2024 - 12:10 UTC

Investigating - We are investigating issues around systems email delivery for our derivatives clients. No other components are affected.
Dec 02, 2024 - 18:10 UTC

Polygon NFTs - Intermittent withdrawal delays

Identified - Withdrawals of Polygon NFTs might present intermittent delays until the NFT marketplace is fully shutdown.

If we have new information to share, we will let you know through this mean. Thank you for your patience.
Nov 29, 2024 - 09:11 UTC

About This Site

This is the status page for Kraken Digital Asset Exchange (www.kraken.com). If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.

Website Operational

Mobile Applications Operational

Kraken Derivatives Operational

User Interface Operational

Single Sign-On Operational

REST API Operational

Websocket API Operational

Cross-Exchange Transfers Operational

Kraken MTF Operational

User Interface Operational

Single Sign-On Operational

REST API Operational

Websocket API Operational

Cross-Exchange Transfers Operational

Kraken API Operational

FIX Operational

REST Operational

Websocket Operational

Digital Currency Funding Operational

0x (ZRX) - ERC20 Operational

1inch (1INCH) - ERC20 Operational

Aave (AAVE) - ERC20 Operational

Aavegotchi (GHST) - ERC20 Operational

Acala (ACA) Operational

AdEx (ADX) - ERC20 Operational

Adventure Gold (AGLD) - ERC20 Operational

Aethir (ATH) - ERC20 Operational

Aevo (AEVO) - ERC20 Operational

Akash (AKT) Operational

Alchemix (ALCX) - ERC20 Operational

Alchemy Pay (ACH) - ERC20 Operational

Algorand (ALGO) Operational

Alien Worlds (TLM) - ERC20 Operational

Altair (AIR) Operational

AltLayer (ALT) - ERC20 Operational

Ampleforth Governance Token (FORTH) - ERC20 Operational

Ankr (ANKR) - ERC20 Operational

ApeCoin (APE) - ERC20 Operational

API3 (API3) - ERC20 Operational

Aptos (APT) Operational

Apu Apustaja (APU) - ERC20 Operational

Arbitrum (ARB) Operational

Arkham (ARKM) - ERC20 Operational

Arpa Chain (ARPA) - ERC20 Operational

Astar (ASTR) Operational

Audius (AUDIO) - ERC20 Operational

Augur (REP) - ERC20 Operational

Augur v2 (REPV2) - ERC20 Operational

Avalanche (AVAX) Operational

Axie Infinity Shards (AXS) - ERC20 Operational

Badger DAO (BADGER) - ERC20 Operational

Balancer (BAL) - ERC20 Operational

Bancor (BNT) - ERC20 Operational

Band Protocol (BAND) - ERC20 Operational

Barnbridge (BOND) - ERC20 Operational

Basic Attention Token (BAT) - ERC20 Operational

Basilisk (BSX) Operational

Beam (BEAM) - ERC20 Operational

Biconomy (BICO) - ERC20 Operational

Bifrost (BNC) Operational

Big Time (BIGTIME) - ERC20 Operational

Bitcoin (BTC) - Bitcoin Network Operational

Bitcoin (BTC) - Lightning Network Operational

Bitcoin Cash (BCH) Operational

BitDAO (BIT) - ERC20 Operational

Bittensor (TAO) Operational

Bittorent (BTT) - TRC20 Operational

Blur (BLUR) - ERC20 Operational

Bluzelle (BLZ) - ERC20 Operational

Boba Network (BOBA) - ERC20 Operational

Bonfida (FIDA) - SPL Operational

Bonk (BONK) - SPL Operational

Bounce (AUCTION) - ERC20 Operational

Bricks (BRICK) - ARB Operational

Cardano (ADA) Operational

Cartesi (CTSI) - ERC20 Operational

Cat In A Dogs World (MEW) - SPL Operational

Celer Network (CELR) - ERC20 Operational

Celestia (TIA) Operational

Centrifuge (CFG) Operational

Chainlink (LINK) - ERC20 Operational

Chiliz (CHZ) - ERC20 Operational

Chromia (CHR) - ERC20 Operational

Civic (CVC) - ERC20 Operational

Clearpool (CPOOL) - ERC20 Operational

Crust Shadow (CSM) Operational

Coin98 (C98) - ERC20 Operational

Compound (COMP) - ERC20 Operational

Convex Finance (CVX) - ERC20 Operational

Cosmos (ATOM) Operational

COTI (COTI) - ERC20 Operational

Covalent (CQT) - ERC20 Operational

Covalent (CXT) - ERC20 Operational

Curve Dao Token (CRV) - ERC20 Operational

DAI (DAI) - ARB Operational

DAI (DAI) - ERC20 Operational

DAI (DAI) - POLY Operational

Dash (DASH) Operational

Debridge (DBR) - SPL Operational

Decentraland (MANA) - ERC20 Operational

Dent (DENT) Operational

Dogecoin (DOGE) Operational

Dogwifhat (WIF) - SPL Operational

doland tremp (TREMP) - SPL Operational

Drift Protocol (DRIFT) - SPL Operational

dYdX (DYDX) - ERC20 Operational

Dymension (DYM) Operational

Echelon Prime (PRIME) - ERC20 Operational

Eigenlayer (EIGEN) - ERC20 Operational

Energy Web Token (EWT) Operational

Enjin (ENJ) - ERC20 Operational

Enjin (ENJ) - Relaychain Operational

EOS (EOS) Operational

Enzyme Finance (MLN) - ERC20 Operational

Ethena (ENA) - ERC20 Operational

Ethereum (ETH) Operational

Ethereum (ETH) - ARB Operational

Ethereum (ETH) - Arbitrum Nova Operational

Ethereum (ETH) - Linea Operational

Ethereum (ETH) - OP Operational

Ethereum (ETH) - POLY Operational

Ethereum (ETH) - zkSync Era Operational

Ethereum Classic (ETC) Operational

Ethereum Naming Service (ENS) - ERC20 Operational

EthereumPoW (ETHW) Operational

Ether.fi (ETHFI) - ERC20 Operational

Euler (EUL) - ERC20 Operational

Fantom (FTM) Operational

Fetch.ai (FET) Operational

Filecoin (FIL) Operational

Flare (FLR) Operational

Floki (FLOKI) - ERC20 Operational

Flow (FLOW) Operational

Frax Share (FXS) - ERC20 Operational

Gala Games (GALA) - ERC20 Operational

Galxe (GAL) - ERC20 Operational

Gari Network (GARI) - SPL Operational

Genshiro (GENS) Operational

GensoKishi Metaverse (MV) - ERC20 Operational

Gigachad (GIGA) - SPL Operational

Gitcoin (GTC) - ERC20 Operational

Global Dollar (USDG) - ERC20 Operational

GMX (GMX) Operational

Gnosis (GNO) - ERC20 Operational

Goldfinch (GFI) - ERC20 Operational

Green Satoshi Token (GST) - SPL Operational

Harvest (FARM) - ERC20 Operational

Hashflow (HFT) - ERC20 Operational

Helium (HNT)- SPL Operational

Hivemapper (HONEY) - SPL Operational

Hydration (HDX) Operational

ICON (ICX) Operational

IDEX (IDEX) - ERC20 Operational

iExec (RLC) - ERC20 Operational

Immutable X (IMX) - ERC20 Operational

Injective Protocol (INJ) Operational

Integritee (TEER) Operational

Interlay (INTR) Operational

Internet Computer Protocol (ICP) Operational

JasmyCoin (JASMY) - ERC20 Operational

jeo boden (BODEN) - SPL Operational

Jito (JTO) - SPL Operational

Juno (JUNO) Operational

Jupiter (JUP) - SPL Operational

Kamino (KMNO) - SPL Operational

Karura (KAR) Operational

Kaspa (KAS) Operational

Kava (KAVA) Operational

Keep Network (KEEP) - ERC20 Operational

KeeperDAO (ROOK) - ERC20 Operational

Keep3r (KP3R) - ERC20 Operational

KILT (KILT) Operational

Kin (KIN) - SPL Operational

Kintsugi (KINT) Operational

Kraken Wrapped Bitcoin (kBTC) - ERC20 Operational

Kujira (KUJI) Operational

Kusama (KSM) Operational

Kyber Network (KNC) - ERC20 Operational

LayerZero (ZRO) - ERC20 Operational

Layer3 (L3) - ERC20 Operational

Lido DAO (LDO) - ERC20 Operational

Liechtenstein Cryptoassets Exchange (LCX) - ERC20 Operational

LimeWire Token (LMWR) - ERC20 Operational

Lisk (LSK) - ERC20 Operational

Litecoin (LTC) Operational

Litentry (LIT) Operational

LivePeer (LPT) - ERC20 Operational

Loopring (LRC) - ERC20 Operational

Lumen (XLM) Operational

MakerDAO (MKR) - ERC20 Operational

Mango (MNGO) - SPL Operational

Mantle (MNT) - ERC20 Operational

Maple Finance (SYRUP) - ERC20 Operational

Marinade SOL (mSOL) - SPL Operational

Marlin (POND) - ERC20 Operational

Mask Network (MASK) - ERC20 Operational

Memecoin (MEME) - ERC20 Operational

Merit Circle (MC) - ERC20 Operational

Mina (MINA) Operational

Mirror Protocol (MIR) - ERC20 Operational

Mog Coin (Mog) - ERC20 Operational

Monero (XMR) Operational

Moonbeam (GLMR) Operational

Moonriver (MOVR) Operational

Moons (MOON) - ARB Operational

Morpho (MORPHO) - ERC20 Operational

Multichain (MULTI) - ERC20 Operational

MultiversX (EGLD) Operational

MXC (MXC) - ERC20 Operational

My Neighbor Alice (ALICE) - ERC20 Operational

Nano (NANO) Operational

NEAR Protocol (NEAR) Operational

Neiro (NEIRO) - ERC20 Operational

Neutron (NTRN) - COSMOS SDK Operational

Nodle (NODL) Operational

Nosana (NOS) - SPL Operational

Numeraire (NMR) - ERC20 Operational

Nym (NYM) Operational

Ocean Token (OCEAN) - ERC20 Operational

OMG Network (OMG) - ERC20 Operational

Omni Network (OMNI) - ERC20 Operational

Ondo (ONDO) - ERC20 Operational

Onyxcoin (XCN) - ERC20 Operational

Optimism (OP) Operational

Orca (ORCA) - SPL Operational

Orchid (OXT) - ERC20 Operational

Origin Protocol (OGN) - ERC20 Operational

OriginTrail (OTP) Operational

OriginTrail (TRAC) - ERC20 Operational

Osmosis (OSMO) Operational

Oxygen (OXY) - SPL Operational

Parallel Finance (PARA) Operational

Parcl (PRCL) - SPL Operational

PAX Gold (PAXG) - ERC20 Operational

PayPal USD (PYUSD) - ERC20 Operational

PayPal USD (PYUSD) - SPL Operational

Pendle (PENDLE) - ERC20 Operational

Pepe (PEPE) - ERC20 Operational

Perpetual Protocol (PERP) - ERC20 Operational

Phala (PHA) Operational

Picasso (PICA) Operational

PlayDapp (PDA) - ERC20 Operational

Polkadot (DOT) Operational

Polkastarter (POLS) - ERC20 Operational

Polygon (POL) Operational

Polygon (MATIC) - ERC20 Operational

Polygon Ecosystem Token (POL) - ERC20 Operational

Ponke (PONKE) - SPL Operational

Popcat (POPCAT) - SPL Operational

Portal (PORTAL) - ERC20 Operational

Powerledger (POWR) - ERC20 Operational

pSTAKE (PSTAKE) - ERC20 Operational

Puffer Finance (PUFFER) - ERC20 Operational

Pyth Network (PYTH) Operational

Qtum (QTUM) Operational

Quant (QNT) - ERC20 Operational

Quantoz EURQ (EURQ) - ERC20 Operational

Quantoz USDQ (USDQ) - ERC20 Operational

Radicle (RAD) - ERC20 Operational

Rarible (RARI) - ERC20 Operational

Raydium (RAY) - SPL Operational

Ren (REN) - ERC20 Operational

Render (RENDER) - SPL Operational

Renzo Protocol (REZ) - ERC20 Operational

Request (REQ) - ERC20 Operational

Reserve Rights (RSR) - ERC20 Operational

Robonomics (XRT) Operational

Rocket Pool (RPL) - ERC20 Operational

Rubic (RBC) - ERC20 Operational

Saber (SBR) - SPL Operational

Safe (SAFE) - ERC20 Operational

Saga (SAGA) - COSMOS SDK Operational

Samoyedcoin (SAMO) - SPL Operational

Sanctum (CLOUD) - SPL Operational

Sand (SAND) - ERC20 Operational

Secret Network (SCRT) Operational

Sei (SEI) Operational

SelfKey (KEY) Operational

Serum (SRM) - SPL Operational

Shiba Inu (SHIB) - ERC20 Operational

Shiden (SDN) Operational

Siacoin (SC) Operational

Sky (SKY) - ERC20 Operational

Solana (SOL) Operational

Songbird (SGB) Operational

Spell Token (SPELL) - ERC20 Operational

Stacks (STX) Operational

Stafi Protocol (FIS) - ERC20 Operational

Star Atlas (ATLAS & POLIS) - SPL Operational

Stargate Finance (STG) - ERC20 Operational

Starknet Token (STRK) Operational

Stella (ALPHA) - ERC20 Operational

Step Finance (STEP) - SPL Operational

STEPN (GMT) - SPL Operational

Storj (STORJ) - ERC20 Operational

Stride (STRD) - COSMOS SDK Operational

Sui (SUI) Operational

SuperRare (RARE) - ERC20 Operational

SuperVerse (SUPER) - ERC20 Operational

Sushi (SUSHI) - ERC20 Operational

Swell Network (SWELL) - ERC20 Operational

Swipe (SXP) - ERC20 Operational

Synapse (SYN) - ERC20 Operational

Synthetix (SNX) - ERC20 Operational

tBTC (TBTC) - ERC20 Operational

Tensor (TNSR) - SPL Operational

Terra 2.0 (LUNA2) - COSMOS SDK Operational

Terra Classic (LUNA) - COSMOS SDK Operational

TerraUSD Classic (UST) Operational

Terra Virtual Kolect (TVK) - ERC20 Operational

Tether EURt (EURT) - ERC20 Operational

Tether USD (USDT) - ARB Operational

Tether USD (USDT) - ERC20 Operational

Tether USD (USDT) - OP Operational

Tether USD (USDT) - POLY Operational

Tether USD (USDT) - SOL Operational

Tether USD (USDT) - TRC20 Operational

Tezos (XTZ) Operational

The Graph (GRT) - ERC20 Operational

THORchain (RUNE) Operational

Threshold (T) - ERC20 Operational

Tokemak (TOKE) - ERC20 Operational

Toncoin (TON) Operational

Tribe (TRIBE) - ERC20 Operational

Tron (TRX) Operational

TrueFi (TRU) - ERC20 Operational

TrueUSD (TUSD) - TRC20 Operational

Turbo (TURBO) - ERC20 Operational

Unifi Protocol DAO (UNFI) Operational

Uniswap (UNI) - ERC20 Operational

Universal Market Access (UMA) - ERC20 Operational

USD Coin (USDC) - ARB Operational

USD Coin (USDC) - ERC20 Operational

USD Coin (USDC) - OP Operational

USD Coin (USDC) - POLY Operational

USD Coin (USDC) - SPL Operational

USDS (USDS) - ERC20 Operational

Vanar Chain (VANRY) - ERC20 Operational

Wen (WEN) - SPL Operational

Woo Network (WOO) - ERC20 Operational

Wormhole (W) - SPL Operational

Wrapped Axelar (WAXL) - ERC20 Operational

Wrapped Bitcoin (WBTC) - ERC20 Operational

Wrapped Ether (WETH) - ERC20 Operational

XRP (XRP) Operational

yearn.finance (YFI) - ERC20 Operational

Yield Guild Games (YGG) - ERC20 Operational

ZCash (ZEC) Operational

Zeta (ZEX) - SPL Operational

ZetaChain (ZETA) - ERC20 Operational

Zeus Network (ZEUS) - SPL Operational

zkSync (ZK) - zkSync Era Operational

Payment Methods Operational

Euro (EUR) - SEPA Operational

Euro (EUR) - Wire Transfer Deposits Operational

US Dollar (USD) - Domestic Operational

US Dollar (USD) - Instant Operational

US Dollar (USD) - International Operational

Canadian Dollar (CAD) - Domestic Operational

Canadian Dollar (CAD) - International Operational

Swiss Franc (CHF) - Domestic Operational

Swiss Franc (CHF) - International Operational

Pound Sterling (GBP) - Domestic Operational

Pound Sterling (GBP) - International Operational

Australian Dollar (AUD) - Domestic Operational

Japanese Yen (JPY) - Domestic Operational

Debit / Credit Cards Operational

PayPal Operational

Etana Custody Operational

Earn Operational

Algorand (ALGO) - On-chain Operational

Bitcoin (BTC) - Off-chain Operational

Cardano (ADA) - On-chain Operational

Cosmos (ATOM) - On-chain Operational

Ethereum (ETH2.S) - On-chain Operational

Euro (EUR) - Off-chain Operational

Flow (FLOW) - On-chain Operational

Kava (KAVA) - On-chain Operational

Kusama (KSM) - On-chain Operational

Kusama (KSM) - Parachain Auctions Operational

Mina (MINA) - On-chain Operational

Polkadot (DOT) - On-chain Operational

Polkadot (DOT) - Parachain Auctions Operational

Secret Network (SCRT) - On-chain Operational

Solana (SOL) - On-chain Operational

Tezos (XTZ) - On-chain Operational

Tron (TRX) - On-chain Operational

US Dollar (USD) - Off-chain Operational

Kraken NFT Operational

Deposits and Withdrawals - Ethereum Operational

Deposits and Withdrawals - Polygon Operational

Deposits and Withdrawals - Solana Operational

Kraken Wallet Operational

Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Fireblocks Infrastructure Scheduled Maintenance Dec 22, 2024 09:30-11:30 UTC

Deposits and withdrawals for clients based in Germany will be temporarily unavailable during the vendor maintenance window.
Posted on Dec 02, 2024 - 04:38 UTC

System Metrics Month Week Day

Kraken Website Uptime

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Kraken Pro Website Uptime

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Kraken Websocket API Uptime

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Kraken Rest API Uptime

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Kraken FIX API Uptime

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Kraken Futures API Uptime

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Kraken Website Response Time

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Kraken Rest API Response Time

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Kraken Websocket API Response Time (eu-west-1)

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Kraken Futures API Response Time

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Past Incidents

Dec 6, 2024

No incidents reported today.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

Omni Network (OMNI) Market Data Unavailable

Resolved - This incident has been resolved.
Dec 4, 17:38 UTC

Identified - The issue has been identified and a fix is being implemented.
Dec 4, 11:16 UTC

Investigating - We are currently investigating a visual issue affecting the market data for the Omni Network (OMNI), which is impacting the OMNI/USD and OMNI/EUR trading pairs. Deposits and withdrawals remain operational. We are actively working to resolve the issue and will keep you updated.
Dec 4, 09:41 UTC

Dec 3, 2024

Connectivity Issues - Derivatives

Resolved - This incident has been resolved.
Dec 3, 22:27 UTC

Monitoring - Fixes for all the aforementioned issues have been implemented. We will continue monitoring.
Dec 3, 17:11 UTC

Identified - The issues has been identified.

A fix has been implemented for transfers from spot -> futures and we are monitoring.
The occasional websocket disconnects and occasional private websocket feed authentication issues have also had a fix applied and we are monitoring.

We are working on implementing a fix for transfers from futures -> spot now.

We'll update this status as necessary.
Dec 3, 17:08 UTC

Update - We are continuing to investigate the issues.
Dec 3, 14:29 UTC

Investigating - We are investigating reports from clients having difficulty connecting to Derivatives using the SSO interface, occasional websocket disconnects and occasional private websocket feed authentication issues. We are working to resolve the issues and will update as soon as we have more information.

Also, transfers between the Spot and Derivatives platform might be delayed.
Dec 3, 13:44 UTC

Injective Protocol (INJ) Funding Delays

Resolved - This incident has been resolved.
Dec 3, 17:20 UTC

Identified - We Identified an issue with the Injective Protocol (INJ) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally.
We are actively working to resolve the issue and anticipate that it will continue for the next several hours.
Dec 3, 08:34 UTC

Cross-exchange transfer delays - Derivatives

Resolved - This incident has been resolved.
Dec 3, 13:56 UTC

Update - We are continuing to investigate the issue.
Dec 3, 13:18 UTC

Investigating - We are investigating reports from clients having experiencing delays for transfers between Spot <> Derivatives wallets. We are working to resolve the issue and will update as soon as we have more information.
Dec 3, 12:14 UTC

Injective Protocol (INJ) Funding Delays

Resolved - This incident has been resolved.
Dec 3, 07:17 UTC

Investigating - We're investigating an issue with the Injective Protocol (INJ) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Dec 2, 20:30 UTC

Dec 2, 2024

Dec 1, 2024

No incidents reported.

Nov 30, 2024

Banking Circle Funding Delays

Resolved - This incident has been resolved.
Nov 30, 13:24 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 30, 12:07 UTC

Investigating - We're investigating an issue with the Banking Circle API. Deposits may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Nov 30, 11:04 UTC

XRP (XRP) Withdrawal Delays

Resolved - This incident has been resolved.
Nov 30, 04:58 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 29, 17:38 UTC

Investigating - We're investigating an issue with the Ripple (XRP) funding gateway. Withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Nov 29, 17:34 UTC

Nov 29, 2024

Intermittent Withdrawal Delays

Resolved - This incident has been resolved.
Nov 29, 17:54 UTC

Update - New withdrawals are flowing through, but old ones might still present delays in the following currencies: USD, EUR, GBP, AUD, CAD, BTC, XRP, LTC, XDG, XLM, ETH, ETC, REP, XMR, USDT, ADA, ATOM, ALGO, USDC, TRX, ZRX, MANA, EWT, SAND, SOL, INJ, SCRT, OSMO, STX, ARB, SUI, BLUR, TIA, JUP, JTO, WIF, HNT, ETHFI, DRIFT, NOS.

We are working diligently to resolve the issue and will keep you informed. Thank you for your patience.
Nov 29, 08:57 UTC

Identified - The issue has been identified and a fix is being implemented.
Nov 29, 08:06 UTC

Investigating - We are investigating reports that some clients are experiencing withdrawals and ledger update delays. Please be assured we are working diligently to resolve the issue and will keep you informed. Thank you for your patience.
Nov 29, 05:03 UTC

Derivatives Platform Maintenance

Completed - The scheduled maintenance has been completed.
Nov 29, 14:10 UTC

Verifying - The platform is in post-only mode while checks are being performed. Orders can be placed or cancelled, but no executions or liquidations can occur until post-only is removed.
Nov 29, 14:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 14:00 UTC

Scheduled - The Derivatives platform will be unavailable for approximately 10 minutes today (November 29th) at 14:00 UTC as we perform site maintenance. There will be a period of 'post-only' once the platform is back online and checks are being completed.
Nov 29, 10:39 UTC

Polygon NFT Gateway Temporarily Unavailable

Resolved - This incident has been resolved.
Nov 29, 08:22 UTC

Update - We're continually monitoring the results, but there are going to be some delays with the successful processing of Polygon NFT withdrawals.
Nov 28, 07:08 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 27, 22:43 UTC

Investigating - We are investigating reports from clients being unable to withdraw NFTs. We are working to resolve the issue and will update as soon as we have more information.
Nov 27, 22:20 UTC

Connectivity Issues - Web & Mobile

Resolved - This incident has been resolved.
Nov 29, 02:13 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 28, 23:27 UTC

Identified - We are investigating reports from clients having difficulty logging into to the site and API as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.
Nov 28, 23:13 UTC

Reward Distribution Delay for ETH Restaking

Resolved - This incident has been resolved.
Nov 29, 02:12 UTC

Update - EIGEN's reward distribution has officially started.
Nov 27, 11:28 UTC

Update - We are pleased to announce that ETH rewards are currently being paid out, and we anticipate the distribution of EIGEN rewards to commence soon.
Nov 20, 10:28 UTC

Update - The initial reward for our ETH restaking is currently pending and will be paid out soon.

We appreciate your patience and will notify you as soon as the distribution is complete.
Nov 14, 07:58 UTC

Identified - Please be advised that EigenLayer restaking protocol incorporates an intentional delay of 2 to 3 weeks to ensure the fair distribution of rewards.
As a result, there may be a period before you receive EIGEN / ETH payouts. Additionally, even after you un-stake, you may continue to receive delayed rewards for up to 3 weeks.
Rest assured that as long as your ETH is restaked, you will continue to earn rewards within the quoted APR ranges.
Oct 17, 11:14 UTC

Nov 28, 2024

Derivatives Platform Maintenance

Completed - The platform is back online and post-only has been removed.
Nov 28, 11:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 11:30 UTC

Scheduled - The derivatives platform will be unavailable for approximately 10 minutes on 28 November at 11:30 UTC as we perform site maintenance. There will be a period of 'post-only' once the platform is back online and checks are being completed.
Nov 27, 16:21 UTC

Kraken Website and API Maintenance

Completed - The scheduled maintenance has been completed.
Nov 28, 08:21 UTC

Update - Markets are back online while we continue to verify the system status. All order types may be submitted and can be matched.
Nov 28, 08:16 UTC

Update - Markets are now in post-only mode. Only new limit, post-only orders can be submitted. Other order types will be rejected. Existing orders can still be cancelled.
Nov 28, 08:10 UTC

Verifying - Markets are now in cancel-only mode while we verify system status. Existing orders can be cancelled, but new orders cannot be submitted.
Nov 28, 08:08 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 08:00 UTC

Scheduled - The Kraken Spot Exchange Website and API will be undergoing maintenance as we upgrade our systems on Thursday, November 28 at 08:00 UTC, and be unavailable for approximately 15 minutes. Please note that this is a rough estimate and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this timeframe. Deposits and withdrawals initiated during the maintenance may be delayed. Sign-in and other non-trading related features will be operational. We kindly advise all our clients to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance. Following maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality.
Nov 26, 18:10 UTC

Nov 27, 2024

Kraken WebSockets API Maintenance

Completed - The scheduled maintenance has been completed.
Nov 27, 22:16 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 21:30 UTC

Scheduled - The Kraken WebSockets API will be undergoing maintenance as we upgrade our systems on Wednesday, November 27th at 21:30 UTC. Existing connections may be terminated up to four times, but can be re-established immediately. We kindly advise our WebSockets API clients to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance.
Nov 27, 11:52 UTC

Ethereum Gateway ERC20 Funding Delays

Resolved - This incident has been resolved.
Nov 27, 03:27 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 26, 23:59 UTC

Identified - We're investigating an issue with the Ethereum ERC20 funding gateway. Deposits may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Nov 26, 22:48 UTC

Stacks (STX) Funding Delays

Resolved - This incident has been resolved.
Nov 27, 03:12 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 27, 02:37 UTC

Identified - The issue has been identified and a fix is being implemented.
Nov 27, 02:33 UTC

Investigating - We're investigating an issue with the Stacks (STX) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Nov 27, 00:44 UTC

Nov 26, 2024

Bitcoin (BTC) - Bitcoin Funding Errors

Resolved - This incident has been resolved.
Nov 26, 16:29 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 26, 16:20 UTC

Investigating - We're experiencing some issues displaying Bitcoin deposit and withdrawal addresses, deposits will continue to be processed normally.
Nov 26, 16:12 UTC

Nov 25, 2024

Kraken WebSockets API Maintenance

Completed - The scheduled maintenance has been completed.
Nov 25, 10:19 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 09:00 UTC

Scheduled - The Kraken WebSockets API will be undergoing maintenance as we upgrade our systems on Monday, November 25 at 09:00 UTC. Existing connections may be terminated up to four times but can be re-established immediately. We kindly advise our WebSockets API clients to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance.
Nov 22, 16:13 UTC

Nov 24, 2024

Connectivity Issues - Derivatives

Resolved - This incident has been resolved.
Nov 24, 12:05 UTC

Update - We are continuing to monitor for any further issues.
Nov 24, 11:35 UTC

Update - Post-only is removed and trading is live. We will continue to monitor the results of the fix.
Nov 24, 11:33 UTC

Monitoring - A fix has been implemented and we are monitoring the results. The platform is currently in post-only mode.
Nov 24, 11:31 UTC

Identified - The issue has been identified and a fix is being implemented.
Nov 24, 11:23 UTC

Investigating - We are investigating reports from clients having difficulty connecting to Derivatives via the user interface and the API. We are working to resolve the issue and will update as soon as we have more information.
Nov 24, 11:23 UTC

Nov 23, 2024

Polkadot (DOT) Funding Delays

Resolved - This incident has been resolved.
Nov 23, 23:54 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 23, 12:52 UTC

Identified - The issue has been identified and a fix is being implemented.
Nov 23, 06:11 UTC

Investigating - We're investigating an issue with the Polkadot (DOT) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Nov 23, 02:58 UTC

ZCash (ZEC) Withdrawal Delays

Resolved - This incident has been resolved.
Nov 23, 22:24 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 23, 20:11 UTC

Identified - We've identified an issue with the ZCash (ZEC) funding gateway. Withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Nov 23, 13:39 UTC

Nov 22, 2024

New Australian Clients Unable to Signup to PayID

Resolved - This incident has been resolved.
Nov 22, 12:12 UTC

Identified - We are currently experiencing a technical issue impacting new PayID registrations. As a result, new clients will be unable to to register for PayID. However, as an alternative clients can continue to make deposits using regular Bank Transfer services, which remain unaffected.
Additionally, some withdrawals may be subject to delayed processing times.

We will continue to monitor the situation and provide updates as necessary.
Nov 22, 05:16 UTC

Bitcoin (BTC) - Lightning Network Funding Maintenance

Completed - The scheduled maintenance has been completed.
Nov 22, 03:00 UTC

Update - The ongoing maintenance is being extended by an additional hour. The new estimated completion time is 03:00 UTC.
Nov 22, 01:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 00:00 UTC

Scheduled - The Bitcoin (BTC) - Lightning Network funding gateway will be undergoing maintenance on November 22 at 00:00 UTC for approximately 2 hours. Deposits and withdrawals will be unavailable - transfers made during this time will be processed shortly after the maintenance is complete. We will provide updates as necessary.
Nov 21, 05:04 UTC