Ethereum Classic (ETC) Deposits Temporarily Unavailable
Update - ETC withdrawals are now being processed normally. Deposits remain disabled for the time being.
Sep 14, 20:29 UTC
Identified - Deposit and withdrawals for Ethereum Classic (ETC) have been disabled temporarily while we evaluate the stability of the chain due to another recent re-org on the chain caused by a malicious 51% attack. Clients funds remain safe as we already had additional security steps in place to protect our clients funds from such an attack. Trading remains online. We will provide updates when possible.
Aug 29, 21:59 UTC

About This Site

This is the status page for Kraken Digital Asset Exchange (www.kraken.com). If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.

Website Operational
Kraken Futures Operational
User Interface Operational
Single Sign-On Operational
REST API Operational
WebSockets API Operational
Cross-Exchange Transfers Operational
Kraken API Operational
REST Operational
WebSockets Operational
Digital Currency Funding Under Maintenance
Algorand (ALGO) Operational
Augur (REP) - ERC20 Operational
Balancer (BAL) - ERC20 Operational
Basic Attention Token (BAT) - ERC20 Operational
Bitcoin (XBT) Operational
Bitcoin Cash (BCH) Operational
Cardano (ADA) Operational
Chainlink (LINK) - ERC20 Operational
Compound (COMP) - ERC20 Operational
Cosmos (ATOM) Operational
Curve (CRV) - ERC20 Operational
DAI (DAI) - ERC20 Operational
Dash (DASH) Operational
Dogecoin (XDG) Operational
EOS (EOS) Operational
Ether (ETH) Operational
Ether Classic (ETC) Under Maintenance
Gnosis (GNO) - ERC20 Operational
ICON (ICX) Operational
Kava (KAVA) Operational
Kusama (KSM) Operational
Kyber Network (KNC) - ERC20 Operational
Lisk (LSK) Operational
Litecoin (LTC) Operational
Monero (XMR) Operational
Nano (NANO) Operational
OmiseGO (OMG) - ERC20 Operational
Orchid (OXT) - ERC20 Operational
PAX Gold (PAXG) - ERC20 Operational
Polkadot (DOT) Operational
Qtum (QTUM) Operational
Ripple (XRP) Operational
Siacoin (SC) Operational
Stellar Lumens (XLM) Operational
Storj (STORJ) - ERC20 Operational
Synthetix (SNX) - ERC20 Operational
Tether USD (USDT) - ERC20 Operational
Tether USD (USDT) - OMNI Operational
Tezos (XTZ) Operational
Tron (TRX) Operational
USD Coin (USDC) - ERC20 Operational
Watermelon (MLN) - ERC20 Operational
Waves (WAVES) Operational
ZCash (ZEC) Operational
Fiat Currency Funding Operational
Euro (EUR) - SEPA Operational
Euro (EUR) - Wire Transfer Deposits Operational
US Dollar (USD) - Domestic Operational
US Dollar (USD) - International Operational
Canadian Dollar (CAD) - Domestic Operational
Canadian Dollar (CAD) - International Operational
Swiss Franc (CHF) - Domestic Operational
Swiss Franc (CHF) - International Operational
Pound Sterling (GBP) - Domestic Operational
Pound Sterling (GBP) - International Operational
Australian Dollar (AUD) - Domestic Operational
Etana Custody Operational
Staking Operational
Bitcoin (XBT) - Off-chain Operational
Cosmos (ATOM) - On-chain Operational
Euro (EUR) - Off-chain Operational
Polkadot (DOT) - On-chain Operational
Tezos (XTZ) - On-chain Operational
US Dollar (USD) - Off-chain Operational
Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Kraken Website and API Maintenance Sep 19, 16:00-16:10 UTC
The Kraken Spot Exchange Website and API will be undergoing weekly maintenance upgrade on Saturday, September 19 at 16:00 UTC. The services will be unavailable for approximately 10 minutes. Please note that this is a rough estimate and precise time when services come back up may change slightly. It is recommended not to place or cancel orders during this timeframe as the services will be undergoing maintenance upgrade. Funding, logins and other non-trading related features will be operational. We kindly advise all our clients to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance.
Posted on Sep 18, 12:01 UTC
System Metrics Month Week Day
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Kraken Futures Uptime
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Past Incidents
Sep 18, 2020

No incidents reported today.

Sep 17, 2020
SNX, BAL, CRV and KSM are launching on Kraken on September 17
Completed - We're live! Deposits and withdrawals are now operational for Synthetix (SNX), Balancer (BAL), Curve (CRV) and Kusama (KSM). Trading is already enabled and trades will start going through once first deposits clear.
Sep 17, 13:35 UTC
In progress - We are about 30 minutes away from the opening of deposits, withdrawals and trading for Synthetix (SNX), Balancer (BAL), Curve (CRV) and Kusama (KSM) at 13:30 UTC.
Sep 17, 12:59 UTC
Scheduled - Synthetix (SNX), Balancer (BAL), Curve (CRV) and Kusama (KSM) are launching on Kraken on September 17. Deposits and withdrawals are scheduled to be enabled at approximately 13:30 UTC. Trades will be going through shortly after the first deposits clear.

The following trading pairs will be available:

Synthetix (SNX): SNX/USD, SNX/EUR, SNX/XBT, SNX/ETH
Balancer (BAL): BAL/USD, BAL/EUR, BAL/XBT, BAL/ETH
Curve (CRV): CRV/USD, CRV/EUR, CRV/XBT, CRV/ETH
Kusama (KSM): KSM/USD, KSM/EUR, KSM/XBT, KSM/ETH

See our blog post for details: https://blog.kraken.com/post/6144/snx-bal-crv-and-ksm-4-new-crypto-assets-start-trading-september-17/
Sep 15, 22:39 UTC
Sep 16, 2020
Sign up fails on first attempt
Resolved - This incident has been resolved.
Sep 16, 19:11 UTC
Monitoring - Fix has been implemented. Our team is currently monitoring. New sign-ups are again operational. Failed sign-ups can be attempted again using said email and username 2 hours after the initial attempt.
Sep 16, 15:54 UTC
Update - We are continuing to investigate this issue.
Sep 16, 15:04 UTC
Investigating - We are receiving reports of clients receiving an error 500 message during the signup process. We're investigating the issue and are working towards a solution. We'll provide any updates as soon as they become available
Sep 16, 15:00 UTC
Kraken Futures Maintenance
Completed - The scheduled maintenance has been completed.
Sep 16, 13:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 13:00 UTC
Scheduled - The Kraken Futures platform will be unavailable for approximately 5 minutes at 13:00 UTC today as we perform site maintenance.
Sep 16, 11:36 UTC
ZCASH (ZEC) Funding Gateway Maintenance
Completed - The scheduled maintenance has been completed.
Sep 16, 13:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 08:30 UTC
Scheduled - The ZCASH (ZEC) funding gateway will be undergoing maintenance from 08:30 UTC today for approximately 4 hours. Deposits and withdrawals will be unavailable - transfers made during this time will be processed shortly after the maintenance is complete. We will provide updates as necessary.
Sep 16, 08:24 UTC
Sep 15, 2020

No incidents reported.

Sep 14, 2020
Site/API connectivity issues
Resolved - This incident has been resolved.
Sep 14, 21:44 UTC
Monitoring - All affected components have returned to a fully operational state. Deposits and withdrawals might be processed slightly delayed at the moment. The engineering team will continue to monitor performance. We will continue to provide updates as necessary.
Sep 14, 16:58 UTC
Investigating - Some clients have reported issues connecting to the site and to the API. We are investigating the issue and will update as soon as we have more information.
Sep 14, 15:52 UTC
Sep 13, 2020

No incidents reported.

Sep 12, 2020
Kraken Website and API Maintenance
Completed - The scheduled maintenance has been completed.
Sep 12, 16:22 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 12, 16:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 15:59 UTC
Scheduled - The Kraken Spot Exchange Website and API will be undergoing maintenance upgrade on Saturday, September 12 at 16:00 UTC. The services will be unavailable for approximately 30 minutes. Please note that this is a rough estimate and precise time when services come back up may change slightly. We kindly advise all our clients to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance.
Sep 10, 10:50 UTC
Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.

Sep 8, 2020

No incidents reported.

Sep 7, 2020
Site/API connectivity issues
Resolved - This incident has been resolved.
Sep 7, 15:59 UTC
Investigating - Some clients have reported issues connecting to the site and to the API. We are investigating the issue and will update as soon as we have more information.
Sep 7, 14:53 UTC
Sep 6, 2020

No incidents reported.

Sep 5, 2020
Kraken Website and API Maintenance
Completed - The scheduled maintenance has been completed.
Sep 5, 16:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 15:59 UTC
Scheduled - The Kraken Spot Exchange Website and API will be undergoing weekly maintenance upgrade on Saturday, September 5 at 16:00 UTC. The services will be unavailable for approximately 10 minutes. Please note that this is a rough estimate and precise time when services come back up may change slightly. It is recommended not to place or cancel orders during this timeframe as the services will be undergoing maintenance upgrade. Funding, logins and other non-trading related features will be operational. We kindly advise all our clients to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance.
Sep 4, 12:01 UTC
Sep 4, 2020
Site/API connectivity issues
Resolved - This incident has been resolved.
Sep 4, 23:38 UTC
Monitoring - All affected components have returned to a fully operational state. The engineering team will continue to monitor site performance. We will continue to provide updates as necessary.
Sep 4, 22:44 UTC
Investigating - Some clients have reported issues connecting to the site and to the API. We are investigating the issue and will update as soon as we have more information.
Sep 4, 21:39 UTC
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