Kraken Website and API Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 21:59 UTC
Scheduled - The Kraken Spot Exchange Website and API will be undergoing maintenance as we upgrade our systems on Thursday, October 21 at 22:00 UTC, and be unavailable for approximately 30 minutes. Please note that this is a rough estimate and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this timeframe. Funding, Sign-in and other non-trading related features will be operational. We kindly advise all our clients to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance. Following maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality.
Lisk (LSK) Funding Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 16:29 UTC
Scheduled - The Lisk (LSK) funding gateway will be undergoing maintenance from 16:30 UTC today for approximately 24 hours in preparation for the hard fork. Deposits and withdrawals will be unavailable for the duration of the maintenance. We will provide updates as necessary.

About This Site

This is the status page for Kraken Digital Asset Exchange (www.kraken.com). If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.

Website Under Maintenance
Kraken Futures Operational
User Interface Operational
Single Sign-On Operational
REST API Operational
WebSockets API Operational
Cross-Exchange Transfers Operational
Kraken API Under Maintenance
REST Under Maintenance
WebSockets Under Maintenance
Digital Currency Funding Under Maintenance
Aave (AAVE) - ERC20 Operational
Aavegotchi (GHST) - ERC20 Operational
Algorand (ALGO) Operational
Ankr (ANKR) - ERC20 Operational
Aragon (ANT) - ERC20 Operational
Augur (REP) - ERC20 Operational
Axie Infinity (AXS) - ERC20 Operational
Badger DAO (BADGER) - ERC20 Operational
Balancer (BAL) - ERC20 Operational
Bancor (BNT) - ERC20 Operational
Band Protocol (BAND) - ERC20 Operational
Basic Attention Token (BAT) - ERC20 Operational
Bifrost (BNC) Operational
Bitcoin (BTC) Operational
Bitcoin Cash (BCH) Operational
Cardano (ADA) Operational
Cartesi (CTSI) - ERC20 Operational
Chainlink (LINK) - ERC20 Operational
Chiliz (CHZ) - ERC20 Operational
Compound (COMP) - ERC20 Operational
Cosmos (ATOM) Operational
Covalent (CQT) - ERC20 Operational
Curve (CRV) - ERC20 Operational
DAI (DAI) - ERC20 Operational
Dash (DASH) Operational
Decentraland (MANA) - ERC20 Operational
Dogecoin (DOGE) Operational
dYdX (DYDX) - ERC20 Operational
Energy Web Token (EWT) Operational
Enjin (ENJ) - ERC20 Operational
EOS (EOS) Operational
Enzyme Finance (MLN) - ERC20 Operational
Ethereum (ETH) Operational
Ethereum Classic (ETC) Operational
Filecoin (FIL) Operational
Flow (FLOW) Operational
Gnosis (GNO) - ERC20 Operational
ICON (ICX) Operational
Injective Protocol (INJ) - ERC20 Operational
Karura (KAR) Operational
Kava (KAVA) Operational
Keep (KEEP) - ERC20 Operational
Kusama (KSM) Operational
Kyber Network (KNC) - ERC20 Operational
Lisk (LSK) Under Maintenance
Litecoin (LTC) Operational
LivePeer (LPT) - ERC20 Operational
Loopring (LRC) - ERC20 Operational
Maker (MKR) - ERC20 Operational
Mina (MINA) Operational
Mirror Protocol (MIR) - ERC20 Operational
Monero (XMR) Operational
Moonriver (MOVR) Operational
Nano (NANO) Operational
Ocean Protocol (OCEAN) - ERC20 Operational
OmiseGO (OMG) - ERC20 Operational
Orchid (OXT) - ERC20 Operational
Origin (OGN) - ERC20 Operational
Oxygen (OXY) - SPL Operational
PAX Gold (PAXG) - ERC20 Operational
Perpetual Protocol (PERP) - ERC20 Operational
Phala (PHA) Operational
Polkadot (DOT) Operational
Polygon (MATIC) - ERC20 Operational
Qtum (QTUM) Operational
Rarible (RARI) - ERC20 Operational
Raydium (RAY) - SPL Operational
Ripple (XRP) Operational
Ren (REN) - ERC20 Operational
Sandbox (SAND) - ERC20 Operational
Serum (SRM) - SPL Operational
Shiden (SDN) Operational
Siacoin (SC) Operational
Solana (SOL) Operational
Stellar Lumens (XLM) Operational
Storj (STORJ) - ERC20 Operational
SushiSwap (SUSHI) - ERC20 Operational
Synthetix (SNX) - ERC20 Operational
tBTC (TBTC) - ERC20 Operational
Tether USD (USDT) - ERC20 Operational
Tether USD (USDT) - OMNI Operational
Tether USD (USDT) - TRC-20 Operational
Tezos (XTZ) Operational
The Graph (GRT) - ERC20 Operational
Tron (TRX) Operational
Uniswap (UNI) - ERC20 Operational
USD Coin (USDC) - ERC20 Operational
Waves (WAVES) Operational
Wrapped Bitcoin (WBTC) - ERC20 Operational
yearn.finance (YFI) - ERC20 Operational
ZCash (ZEC) Operational
0x (ZRX) - ERC20 Operational
1inch network (1INCH) - ERC20 Operational
Payment Methods Operational
Euro (EUR) - SEPA Operational
Euro (EUR) - Wire Transfer Deposits Operational
Euro (EUR) - Debit / Credit Cards Operational
US Dollar (USD) - Domestic Operational
US Dollar (USD) - International Operational
Canadian Dollar (CAD) - Domestic Operational
Canadian Dollar (CAD) - International Operational
Swiss Franc (CHF) - Domestic Operational
Swiss Franc (CHF) - International Operational
Pound Sterling (GBP) - Domestic Operational
Pound Sterling (GBP) - International Operational
Australian Dollar (AUD) - Domestic Operational
Japanese Yen (JPY) - Domestic Operational
Etana Custody Operational
Staking Operational
Bitcoin (BTC) - Off-chain Operational
Cardano (ADA) - On-chain Operational
Cosmos (ATOM) - On-chain Operational
Ethereum (ETH) - On-chain Operational
Euro (EUR) - Off-chain Operational
Flow (FLOW) - On-chain Operational
Kava (KAVA) - On-chain Operational
Kusama (KSM) - On-chain Operational
Polkadot (DOT) - On-chain Operational
Solana (SOL) - On-chain Operational
Tezos (XTZ) - On-chain Operational
US Dollar (USD) - Off-chain Operational
Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cardano (ADA) Funding Maintenance Oct 22, 01:00-02:00 UTC
The Cardano (ADA) funding gateway will be undergoing maintenance on October 22 from 01:00 UTC for approximately one hour. Deposits and withdrawals will be unavailable - transfers made during this time will be processed shortly after the maintenance is complete. We will provide updates as necessary.
Posted on Oct 21, 21:15 UTC
Cardano (ADA) Funding Maintenance Oct 22, 21:00-23:00 UTC
The Cardano (ADA) funding gateway will be undergoing maintenance on October 22 from 21:00 UTC for approximately two hours in preparation for the upcoming hard fork. Deposits and withdrawals will be unavailable - transfers made during this time will be processed shortly after the maintenance is complete. We will provide updates as necessary.
Posted on Oct 21, 20:46 UTC
Bifrost (BNC) Trading Starts October 26 – Deposit Now Oct 26, 15:00-16:00 UTC
We’re thrilled to announce that Kraken now supports Bifrost (BNC)! Deposits and withdrawals are available starting now. Trading will begin on October 26 at approximately 15:30 UTC.

Clients who contributed to Bifrost’s Parachain Auction on Kraken will receive their BNC rewards shortly. Get full details on the rewards distribution in our Support Center.

Note: Trading is not available to residents of the USA, Canada, Australia and Japan.

Trading pairs for BNC:
- BNC/USD
- BNC/EUR

More details: https://blog.kraken.com/post/11639/bifrost-bnc-trading-starts-october-26-deposit-now/
Posted on Oct 21, 16:12 UTC
System Metrics Month Week Day
Kraken Website Uptime
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Kraken Futures Uptime
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Kraken Pro Uptime
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Kraken Website Response Time
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Kraken Futures Response Time
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Kraken Pro Response Time
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Past Incidents
Oct 21, 2021

Unresolved incidents: Kraken Website and API Maintenance, Lisk (LSK) Funding Maintenance.

Oct 20, 2021
Issue With Adding New Bank Accounts for Withdrawals
Resolved - This incident has been resolved.
Oct 20, 13:20 UTC
Investigating - We are investigating an issue that is preventing clients from being able to add new bank accounts for withdrawal. We will provide any updates as soon as possible.
Oct 20, 11:17 UTC
Kraken Futures Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 11:13 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 20, 11:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 11:00 UTC
Scheduled - The Kraken Futures platform will be unavailable for approximately 10 minutes on October 20 at 11:00 UTC as we perform site maintenance. There will be a short period (10 seconds) of 'post-only' once the platform is back online.
Oct 19, 15:47 UTC
Oct 19, 2021
Live Chat Support Unavailable
Resolved - This incident has been resolved.
Oct 19, 22:57 UTC
Investigating - Live Chat is currently unavailable due to technical issues. Email support remains available. We will update as soon as we have more information.
Oct 19, 22:05 UTC
Verification and Legacy Trading Pages Unavailable Intermittently
Resolved - This incident has been resolved.
Oct 19, 13:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 19, 13:02 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 19, 12:54 UTC
Investigating - We are currently investigating an issue with the verification and legacy trading pages, clients might be unable to access these pages intermittently. We will provide any updates as soon as possible.
Oct 19, 12:40 UTC
Etana Deposit Delays
Resolved - This incident has been resolved.
Oct 19, 01:08 UTC
Update - Etana deposit delays estimated resolution time of 48 hours. We will provide any updates as soon as possible.
Oct 15, 01:35 UTC
Identified - The issue has been identified. We will provide any updates as soon as possible.
Oct 14, 15:31 UTC
Investigating - We're investigating an issue with the Etana funding gateway. Deposits are currently delayed. We will provide any updates as soon as possible.
Oct 14, 15:29 UTC
Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021
Kraken Futures Platform Degraded Performance
Resolved - This incident has been resolved.
Oct 15, 01:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 15, 01:14 UTC
Investigating - We are currently investigating degraded performance of the Futures Platform. We will provide an update as soon as possible.
Oct 14, 22:25 UTC
Kraken Futures Maintenance
Completed - The scheduled maintenance has been completed.
Oct 15, 01:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 01:00 UTC
Scheduled - The Kraken Futures platform will be unavailable for approximately 10 minutes on 2021-10-15 at 01:00 UTC as we perform site maintenance. There will be a short period (10 seconds) of 'post-only' once the platform is back online.
Oct 15, 00:07 UTC
Oct 14, 2021
Stellar Lumens (XLM) Funding Maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 18:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 18:01 UTC
Scheduled - The Stellar Lumens (XLM) funding gateway will be undergoing maintenance from 18:00 UTC today for approximately one hour. Deposits and withdrawals will be unavailable - transfers made during this time will be processed shortly after the maintenance is complete. We will provide updates as necessary.
Oct 14, 17:48 UTC
Kraken Futures Maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 18:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 18:01 UTC
Scheduled - The Kraken Futures platform will be unavailable for approximately 10 minutes at 18:00 UTC today as we perform site maintenance.
Oct 14, 17:17 UTC
Bank Frick Deposits/Withdrawals Unavailable
Resolved - This incident has been resolved.
Oct 14, 13:01 UTC
Investigating - Deposits and withdrawals via Bank Frick are unavailable at this time while we investigate an issue. We will provide any updates as soon as possible.
Oct 13, 14:56 UTC
Oct 13, 2021
Polkadot (DOT) Funding Delays
Resolved - This incident has been resolved.
Oct 13, 23:21 UTC
Investigating - We're investigating an issue with the Polkadot (DOT) funding gateway. Deposits and withdrawals are currently delayed. We will provide any updates as soon as possible.
Oct 13, 21:14 UTC
Shiden (SDN) Deposits and Withdrawals Unavailable
Resolved - This incident has been resolved.
Oct 13, 16:21 UTC
Investigating - We're investigating an issue with the Shiden (SDN) funding gateway. Deposits and withdrawals are currently delayed. We will provide any updates as soon as possible.
Oct 13, 15:26 UTC
Delay in Adding ACH Bank Account
Resolved - This incident has been resolved.
Oct 13, 04:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 13, 00:23 UTC
Investigating - We're investigating an issue related to setting up new bank accounts for online banking purchases. We will provide an update as soon as possible.
Oct 12, 21:18 UTC
Oct 12, 2021
Futures Platform Degraded Performance
Resolved - This incident has been resolved.
Oct 12, 23:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 12, 21:49 UTC
Investigating - We are currently investigating degraded platform performance affecting the user interface and REST API. We will provide an update as soon as possible.
Oct 12, 21:25 UTC
Kraken Futures Maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 23:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 23:00 UTC
Update - The Kraken Futures platform will be unavailable for approximately 10 minutes on October 12 at 23:00 UTC as we perform site maintenance. There will be a short period of 'post-only' mode once the platform comes back online (10 seconds).

Please note, if there is volatility around the time of the scheduled release, the planned release may be postponed.
Oct 12, 23:00 UTC
Update - The Kraken Futures platform will be unavailable for approximately 10 minutes on October 12 at 23:00 UTC as we perform site maintenance. There will be a short period of 'post-only' mode once the platform comes back online (10 seconds).

Please note, if there is volatility around the time of the scheduled release, the planned release may be postponed.
Oct 12, 22:09 UTC
Scheduled - The Kraken Futures platform will be unavailable for approximately 10 minutes on October 12 at 23:00 UTC as we perform site maintenance. There will be a short period of 'post-only' mode once the platform comes back online (10 seconds).

Please note, if there is volatility around the time of the scheduled release, the planned release may be postponed.
Oct 12, 22:06 UTC
Kraken Futures Maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 16:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 16:16 UTC
Scheduled - The Kraken Futures platform will be unavailable for approximately 10 minutes at 16:15 UTC today as we perform site maintenance.
Oct 12, 15:49 UTC
KUSAMA (KSM) Funding Delays
Resolved - This Incident has now been resolved
Oct 12, 12:27 UTC
Update - We are continuing to investigate the issue
Oct 12, 11:50 UTC
Investigating - We're investigating an issue with the KUSAMA (KSM) funding gateway. Withdrawals are currently delayed. We will provide any updates as soon as possible.
Oct 12, 10:01 UTC
Kraken Futures Maintenance
Completed - The scheduled maintenance has been completed.
Oct 12, 09:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 09:31 UTC
Scheduled - The Kraken Futures platform will be unavailable for approximately 10 minutes on October 12 at 09:30 UTC as we perform site maintenance.
Oct 11, 16:31 UTC
Oct 11, 2021
Flow (FLOW) Funding Delays
Resolved - This incident has been resolved.
Oct 11, 18:24 UTC
Identified - We're investigating an issue with the Flow (FLOW) funding gateway. Deposits and withdrawals are currently paused. We will provide any updates as soon as possible.
Oct 11, 15:20 UTC
Oct 10, 2021

No incidents reported.

Oct 9, 2021
Connectivity Issues - Kraken Futures
Resolved - This incident has been resolved.
Oct 9, 16:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 9, 16:17 UTC
Investigating - We are investigating reports from clients having difficulty connecting to the Kraken Futures platform. We are working to resolve the issue and will update as soon as we have more information.
Oct 9, 16:04 UTC
Solana (SOL) Funding Delays
Resolved - This incident has been resolved.
Oct 9, 03:43 UTC
Investigating - We're investigating an issue with the Solana (SOL) funding gateway. Deposits and withdrawals are currently delayed. We will provide any updates as soon as possible.
Oct 9, 00:34 UTC
Oct 8, 2021
Staking Service Temporarily Unavailable
Resolved - This incident has been resolved.
Oct 8, 17:32 UTC
Investigating - We are currently investigating this issue.
Oct 8, 15:42 UTC
Phala (PHA) Trading Starts October 8 – Deposit Now
Completed - We're live! Trading is now operational for Phala (PHA).
Oct 8, 16:01 UTC
In progress - We are about 20 minutes away from the opening of trading for Phala (PHA).
Oct 8, 15:09 UTC
Scheduled - We’re thrilled to announce that Kraken now supports Phala (PHA)! Trading will begin at approximately 15:30 UTC on October 8. Deposits and withdrawals are available starting now.

Please note that this is the Kusama version of Phala (PHA). Clients who contributed to Khala’s Parachain Auction on Kraken will automatically receive PHA rewards in their Kraken account. Get full details on the rewards distribution on our Support Center.

Note: Trading is not available to residents of the United States, Canada, Australia and Japan.

Trading pairs for PHA:
- PHA/USD
- PHA/EUR

More details: https://blog.kraken.com/post/11411/phala-pha-trading-starts-october-8-deposit-now/
Oct 7, 16:28 UTC
Oct 7, 2021
REST API Intermittent Issues
Resolved - This incident has been resolved.
Oct 7, 23:32 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 7, 22:00 UTC
Investigating - We’re investigating intermittent issues with market data via our REST API which is also impacting our Instant Buy/Sell feature, funding and displayed prices on the trading interfaces. We'll provide updates as soon as possible.
Oct 7, 21:47 UTC
Flow (FLOW) Funding Maintenance
Completed - The scheduled maintenance has been completed.
Oct 7, 12:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 14:45 UTC
Scheduled - The Flow (FLOW) funding gateway will be undergoing maintenance from 14:45 UTC today for approximately two hours. Deposits and withdrawals will be unavailable - please avoid attempting to deposit or withdrawal while maintenance takes place. We will provide updates as necessary.
Oct 6, 11:52 UTC
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