This is the status page for Kraken Digital Asset Exchange (www.kraken.com). If an issue is indicated here, you can be assured that we are working to resolve it as soon as possible and return to normal operations.
Completed -
The scheduled maintenance has been completed.
Jan 17, 17:27 UTC
Update -
Story (IP) network maintenance is still marked as in progress while we validate that full post-maintenance functionality has been restored on our side. We will provide a further update once verification is complete. Thank you for your patience.
Jan 17, 15:54 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 23:30 UTC
Scheduled -
Story will undergo scheduled network maintenance beginning January 14, 2026 at 23:30 UTC.
During this window, the Story (IP) network will be unavailable, and transactions (including deposits and withdrawals) will be temporarily paused. Block explorers will remain accessible in read-only mode.
The maintenance is expected to last approximately 24–48 hours. We will provide an update once maintenance is complete and services are restored.
Jan 14, 23:13 UTC
Resolved -
This incident has been resolved.
Jan 17, 14:51 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 17, 13:53 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jan 17, 13:44 UTC
Investigating -
We're investigating an issue with the Aptos (APT) funding gateway. Withdrawals and deposits may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Jan 17, 12:57 UTC
Resolved -
This incident has been resolved.
Jan 17, 13:07 UTC
Investigating -
We have identified an issue affecting the Ink block explorer, which is currently impacting users ability to view Ink on-chain data via the explorer. The impact remains limited to visibility only, no user funds are impacted. We will provide further updates as more information becomes available.
Jan 17, 12:53 UTC
Resolved -
This incident has been resolved.
Jan 16, 12:19 UTC
Investigating -
We're investigating an issue with the Tezos (XTZ) funding gateway. Deposits may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Jan 16, 08:18 UTC
Completed -
The scheduled maintenance has been completed.
Jan 16, 08:14 UTC
Verifying -
The platform is in post-only mode while checks are being performed. Orders can be placed or cancelled, but no executions or liquidations can occur until post-only is removed.
Jan 16, 08:06 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 08:00 UTC
Scheduled -
The derivatives platform will be unavailable for approximately 15 minutes on January 16 at 08:00 UTC as we roll out a fix for REST authentication issues on IP whitelisted API keys. There will be a period of 'post-only' once the platform is back online and checks are being completed.
Jan 15, 13:13 UTC
Resolved -
This incident has been resolved.
Jan 16, 08:14 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 16, 08:06 UTC
Identified -
The issue has been identified, IP whitelisting on API keys is currently causing authentication issues, avoid using this feature until a fix is in place.
Jan 15, 10:58 UTC
Investigating -
We are investigating reports from clients receiving authentication errors on Derivatives via the REST API. We are working to resolve the issue and will update as soon as we have more information.
Jan 15, 10:41 UTC
Resolved -
This incident has been resolved.
Jan 15, 23:46 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 15, 22:45 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jan 15, 22:44 UTC
Investigating -
We are currently investigating an issue with withdrawal & deposit delays through Customers Bank. We will provide updates as soon as possible.
Jan 15, 22:32 UTC
Resolved -
This incident has been resolved.
Jan 15, 20:01 UTC
Identified -
We are investigating intermittent issues affecting document verification during account onboarding. Some clients may experience errors or delays when completing identity verification. Our teams are working to resolve the issue, and we will provide updates as more information becomes available.
Jan 15, 16:31 UTC
Resolved -
This incident has been resolved.
Jan 15, 12:16 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 14, 07:37 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jan 13, 11:30 UTC
Update -
We are continuing to investigate this issue.
Jan 13, 02:52 UTC
Investigating -
We're investigating an issue with the Polygon funding gateway. Deposits may be delayed at this time for all the assets through the Polygon network. All other funding methods and networks are operating normally. We are working diligently to resolve the issue and will keep you updated.
Jan 12, 20:34 UTC
Completed -
Thank you for your patience, the platform is back online and post-only has been removed.
Jan 15, 08:51 UTC
Verifying -
The platform is in post-only mode while checks are being performed. Orders can be placed or cancelled, but no executions or liquidations can occur until post-only is removed.
Jan 15, 08:41 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 08:30 UTC
Scheduled -
The Derivatives platform will be unavailable for approximately 15 minutes on Thursday (January 15th) at 08:30 UTC as we perform site maintenance. There will be a period of 'post-only' once the platform is back online and checks are being completed.
Jan 14, 11:00 UTC
Completed -
The scheduled maintenance has been completed.
Jan 15, 08:39 UTC
Update -
Markets are back online while we continue to verify the system status. All order types may be submitted and can be matched.
Jan 15, 08:38 UTC
Update -
Markets are now in post-only mode. Only new limit, post-only orders can be submitted. Other order types will be rejected. Existing orders can still be cancelled.
Jan 15, 08:37 UTC
Verifying -
Markets are now in cancel-only mode while we verify system status. Existing orders can be cancelled, but new orders cannot be submitted.
Jan 15, 08:32 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 08:30 UTC
Update -
The scheduled maintenance for the Kraken Spot Exchange Website and API has been rescheduled by 30 minutes and will now begin at 08:30 UTC.
The expected duration remains approximately 15 minutes.
Jan 15, 07:57 UTC
Scheduled -
The Kraken Spot Exchange Website and API will be undergoing maintenance as we upgrade our systems on Thursday, January 15 at 08:00 UTC, and be unavailable for approximately 15 minutes. Please note that this is a rough estimate and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this timeframe. Deposits and withdrawals initiated during the maintenance may be delayed. Sign-in and other non-trading related features will be operational. We kindly advise all our clients to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance. Following maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality.
Jan 13, 08:34 UTC
Resolved -
This incident has been resolved.
Jan 15, 01:17 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 14, 13:28 UTC
Identified -
New Monad (MON) deposit and withdrawal transactions are now being processed as expected. However, some older transactions may continue to experience delays while the underlying issue is fully resolved. We are working diligently to resolve it and will keep you updated.
Jan 14, 07:27 UTC
Investigating -
We're investigating an issue with the Monad (MON) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Jan 14, 00:58 UTC
Resolved -
This incident has been resolved.
Jan 14, 21:14 UTC
Investigating -
We're investigating an issue with the SUI funding gateway. Deposits may be delayed at this time for all the assets through the SUI network. All other funding methods and networks are operating normally. We are working diligently to resolve the issue and will keep you updated.
Jan 14, 15:30 UTC
Completed -
The scheduled maintenance has been completed.
Jan 12, 15:32 UTC
Verifying -
The platform is in post-only mode while checks are being performed. Orders can be placed or cancelled, but no executions or liquidations can occur until post-only is removed.
Jan 12, 15:28 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 15:15 UTC
Scheduled -
The derivatives platform will be unavailable for approximately 15 minutes on January 12 at 15:15 UTC as we perform an emergency site maintenance. There will be a period of 'post-only' once the platform is back online and checks are being completed.
Jan 12, 14:46 UTC
Completed -
The platform is back online and post-only has been removed.
Jan 11, 12:01 UTC
Verifying -
Verification is currently underway for the maintenance items.
Jan 11, 12:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 11:30 UTC
Scheduled -
The derivatives platform will be unavailable for approximately 10 minutes on January 11 at 11:30 UTC as we perform an emergency site maintenance. There will be a period of 'post-only' once the platform is back online and checks are being completed.
Jan 11, 11:00 UTC
Resolved -
This incident has been resolved.
Jan 9, 07:39 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 9, 06:11 UTC
Investigating -
We're investigating an issue with the Arbitrum Nova funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Jan 9, 02:33 UTC