Support Ticket Issue

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Jun 29, 2025 - 08:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 28, 2025 - 08:37 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 28, 2025 - 07:49 UTC

Investigating

We are investigating reports from clients receiving email support tickets from Kraken that they did not request. We are working to resolve the issue and will update as soon as we have more information.

Posted Jun 28, 2025 - 06:34 UTC

This incident affected: Support.