Equities Charts unavailable on Kraken Pro Mobile

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Feb 02, 2026 - 18:48 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 29, 2026 - 12:37 UTC

Investigating

We are investigating reports that some clients are unable to view equities charts on Kraken Pro Mobile on Android.

Affected clients may see charts fail to load or display incomplete data when viewing certain equities. Trading functionality and Kraken Pro Web are not impacted.

We are actively investigating the issue and working to restore normal chart behavior as quickly as possible.

Posted Jan 28, 2026 - 18:43 UTC

This incident affected: Kraken Pro App and xStocks.