Connectivity Issues - Web & Mobile

Incident Report for Kraken

Resolved

This incident has been resolved.
Posted Feb 02, 2025 - 08:13 UTC

Update

Our services are fully operational, and we continue to actively monitor system performance to ensure stability.
Posted Feb 02, 2025 - 03:04 UTC

Monitoring

Our services are currently online and operational, and our team continues to actively monitor and investigate the issue.
Posted Feb 02, 2025 - 00:14 UTC

Investigating

We are currently online and actively monitoring the situation. Our team is on standby to address any developments. Thank you for your patience. We will provide further updates as soon as we have more information.
Posted Feb 01, 2025 - 23:52 UTC

Identified

We are currently online and actively monitoring the situation.
Posted Feb 01, 2025 - 23:42 UTC

Investigating

We are investigating reports from clients having difficulty connecting to the site and API as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.
Posted Feb 01, 2025 - 23:26 UTC
This incident affected: Website, Mobile Applications and Kraken API (REST, Websocket).