Connectivity Issues - Web & Mobile

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Oct 24, 2024 - 14:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 24, 2024 - 10:54 UTC

Update

We are continuing to work on a fix for this issue.

Posted Oct 24, 2024 - 10:35 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 24, 2024 - 10:34 UTC

Investigating

We are investigating reports from clients having difficulty connecting to the site and API as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.

Posted Oct 24, 2024 - 10:05 UTC

This incident affected: Website, Mobile Applications and Kraken API (REST, Websocket).