Connectivity Issues - Web & Mobile

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted May 21, 2025 - 11:13 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 21, 2025 - 08:51 UTC

Investigating

We are investigating reports from clients having difficulty connecting Kraken mobile app. Users of the Kraken Pro web&mobile, as well as the Kraken web may also encounter issues when attempting to access the Earn functionality. We are working to resolve the issue and will update as soon as we have more information.

Posted May 21, 2025 - 08:26 UTC

This incident affected: Mobile Applications.