Navigation Issues on Kraken.com for some Chrome Users

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Jun 28, 2025 - 00:36 UTC

Investigating

We’re currently investigating an issue affecting a small number of users on Chrome desktop who experience broken navigation on www.kraken.com. Pages fail to load when navigating between sections without a full page refresh.

Clients experiencing this issue can resolve it following these steps:
1. Sign out of Chrome and turn off sync
2. Clear all browsing data (select “All time”)
3. Remove the Chrome profile:
- Click avatar > “Manage people” > remove the affected profile
4. Re-add your profile and sign back in

The Kraken Mobile app is not affected.

We’re working to identify the root cause and will provide further updates as they become available.

We apologize for the inconvenience and appreciate your patience.

Posted Jun 27, 2025 - 21:22 UTC

This incident affected: Website.