Customers Bank Transactions Delays

Incident Report for Kraken

Resolved

This incident has been resolved.
Posted Jan 04, 2025 - 06:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 03, 2025 - 17:40 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 02, 2025 - 19:08 UTC

Investigating

We have been informed of an issue with Customers Bank causing withdrawal & deposit delays. We will provide updates as soon as possible.
Posted Jan 02, 2025 - 19:07 UTC
This incident affected: Payment Methods (US Dollar (USD) - Domestic, US Dollar (USD) - International).