Portfolio Connectivity Issues

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Sep 20, 2024 - 06:49 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 19, 2024 - 22:58 UTC

Identified

We have received reports from clients having issues accessing their Earn portfolio on the website and via mobile apps. Please be assured that the security and safety of your funds are not affected by this temporary disruption and a fix has been implemented. We will provide additional updates as we are able.

Posted Sep 19, 2024 - 22:51 UTC

This incident affected: Website and Mobile Applications.