The issue has been identified and a fix is being implemented. New deposits and withdrawals are now processing as expected. We are still working through a backlog of historical deposits that were affected earlier in the disruption. While most functionality has been restored, some older deposits may still experience delays as backfilling continues. Our teams remain actively engaged and will provide updates as progress continues.
Posted Jul 02, 2025 - 06:36 UTC
Update
We are continuing to work on resolving the issue affecting Story (IP) funding. There are no new updates to share at this time. Our teams remain actively engaged and we will provide further updates as progress is made.
Posted Jun 30, 2025 - 18:27 UTC
Update
We are continuing to investigate the issue causing delays and actively working on restoring full functionality. We’ll share further updates as progress is made.
Posted Jun 29, 2025 - 20:31 UTC
Investigating
We're investigating an issue with the Story (IP) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Posted Jun 29, 2025 - 14:18 UTC
This incident affected: Digital Currency Funding (Story (IP)).