Connectivity Issues - Web & Mobile

Incident Report for Kraken

Resolved

This incident has been resolved.
Posted Dec 16, 2024 - 17:17 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 16, 2024 - 16:56 UTC

Investigating

We are investigating reports from clients having difficulty connecting to the site as well as via mobile apps and being presented with a GSL error. We are working to resolve the issue and will update as soon as we have more information.
Posted Dec 16, 2024 - 16:34 UTC
This incident affected: Website and Kraken Pro App.