Kraken Mobile App not opening for some Android devices

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted May 20, 2021 - 18:59 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 20, 2021 - 10:51 UTC

Update

We are continuing to work on a fix for this issue.

Posted May 18, 2021 - 21:27 UTC

Identified

Some clients have reported issues opening the Kraken Mobile App on certain Android devices. We are currently debugging the issue and will update as soon as we confirm a fix.

Posted May 18, 2021 - 21:22 UTC

This incident affected: Website and Kraken API (REST).