Crossed Books Issue - Derivatives Websocket API

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Apr 23, 2025 - 12:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 23, 2025 - 11:22 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 23, 2025 - 11:15 UTC

Investigating

We are investigating reports from clients experiencing crossed books on the derivatives book feeds. We are working to resolve the issue and will update as soon as we have more information.

Posted Apr 23, 2025 - 11:08 UTC

This incident affected: Kraken Derivatives (User Interface, Websocket API) and Kraken MTF (User Interface, Websocket API).