Custody Staking Rewards - Display issue

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Oct 28, 2025 - 09:56 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 27, 2025 - 10:21 UTC

Investigating

We’re currently investigating an issue where some Clients may see their staking rewards from recent days showing as “in progress” instead of “successful.” All rewards have been correctly calculated and payout processing is unaffected.

Our engineering team has identified the cause and is working to restore the correct display. We will provide updates as more information becomes available.

Posted Oct 27, 2025 - 10:15 UTC

This incident affected: Kraken Institutional (Custody User Interface).