Blank favorites page for Pro App and Pro Web users who used Prop trading

Incident Report for Kraken

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 15, 2026 - 20:22 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 15, 2026 - 13:42 UTC

Investigating

We are currently investigating an issue causing Blank favorites page to display for Pro App and Pro Web users who used Prop trading. No other functionality is affected.
Posted Oct 15, 2026 - 13:32 UTC
This incident affects: Kraken Pro App.
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