Connectivity Issues - Web & Mobile

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Sep 15, 2022 - 14:40 UTC

Update

A fix has been implemented and we are monitoring the results.

Posted Sep 15, 2022 - 14:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 15, 2022 - 14:29 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 15, 2022 - 14:26 UTC

Investigating

We are investigating reports from clients having difficulty connecting to the site and API as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.

Posted Sep 15, 2022 - 14:07 UTC

This incident affected: Website and Kraken API (REST, Websocket).