Portfolio values may not display on Kraken Pro

Incident Report for Kraken

Resolved

This incident has been resolved.
Posted Jun 28, 2026 - 15:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 28, 2026 - 13:55 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 28, 2026 - 12:37 UTC

Update

We are continuing to investigate this issue.
Posted Jun 28, 2026 - 11:31 UTC

Investigating

We have received reports that some clients may be unable to load their portfolio value and balances on Kraken Pro web and mobile.

Trading, deposits, and withdrawals are operating normally.

Our team is investigating and we will provide an update shortly.
Posted Jun 27, 2026 - 22:37 UTC
This incident affected: Website and Kraken Pro App.