Issue Adding New Credit Cards to Account

Incident Report for Kraken

Resolved

This incident has been resolved.
Posted Jan 17, 2023 - 18:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 17, 2023 - 18:25 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 17, 2023 - 18:10 UTC

Investigating

We are receiving reports of clients having issues adding new credit cards to their account on the site as well as via mobile apps. We have identified the issue and are working to resolve it. We will provide any updates as soon as we have more information.
Posted Jan 17, 2023 - 18:10 UTC
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