Krak Card Ordering/Unfreezing/Activation Issues.

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Feb 06, 2026 - 14:22 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 06, 2026 - 13:03 UTC

Investigating

We are aware of an issue with Krak Card - Ordering/Unfreezing/Activation is unavailable for a small subset of clients. We are currently working on restoring this functionality. Transactions are not affected.

We will provide updates as progress continues.

Posted Feb 06, 2026 - 12:28 UTC

This incident affected: Krak Card.