Funding Connectivity Issue: Some users unable to access deposit methods

Incident Report for Kraken

Resolved

This incident has been resolved.
Posted Oct 17, 2025 - 14:09 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 15, 2025 - 11:14 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 15, 2025 - 11:08 UTC

Investigating

We are currently investigating an issue where some users are unable to view or access funding methods.

Our engineering teams are actively investigating the issue. We will provide updates as soon as more information becomes available.
Posted Oct 15, 2025 - 09:44 UTC