Kraken App - Crashes On Startup

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Apr 28, 2021 - 21:03 UTC

Monitoring

A fix has been implemented. Please uninstall and re-install the Kraken app if you still encounter issues. An app update that will fully resolve the issue is currently pending in the app stores and will be available shortly. We apologise for any inconvenience and will provide any updates as soon as possible.

Posted Apr 27, 2021 - 13:56 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 27, 2021 - 12:48 UTC

Investigating

We are investigating an issue with the Kraken app crashing on startup or showing a blank/white screen. We will provide any updates as soon as possible.

Posted Apr 27, 2021 - 06:38 UTC