Interac E-Transfer CAD Deposit Errors

Incident Report for Kraken

Update

We are continuing to investigate the issue affecting CAD Interac E-Transfer deposits. Clients may still experience intermittent errors, particularly on mobile platforms. If you encounter issues, please try again using the desktop web interface. We appreciate your patience and will provide further updates as they become available.

Posted Jun 14, 2025 - 19:34 UTC

Investigating

We're investigating an issue with the CAD Interac E-Transfer funding gateway. Clients may see intermittent failures when conducting deposits when using mobile applications. Clients are advised to try again using desktop web interface if faced with errors. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

Posted Jun 14, 2025 - 15:28 UTC

This incident affects: Payment Methods (Canadian Dollar (CAD) - Domestic).