Connectivity Issues - Web & Mobile

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Nov 29, 2024 - 02:13 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 28, 2024 - 23:27 UTC

Identified

We are investigating reports from clients having difficulty logging into to the site and API as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.

Posted Nov 28, 2024 - 23:13 UTC

This incident affected: Website, Mobile Applications and Kraken API (REST, Websocket).