Fixes for all the aforementioned issues have been implemented. We will continue monitoring.
Posted Dec 03, 2024 - 17:11 UTC
Identified
The issues has been identified.
A fix has been implemented for transfers from spot -> futures and we are monitoring. The occasional websocket disconnects and occasional private websocket feed authentication issues have also had a fix applied and we are monitoring.
We are working on implementing a fix for transfers from futures -> spot now.
We'll update this status as necessary.
Posted Dec 03, 2024 - 17:08 UTC
Update
We are continuing to investigate the issues.
Posted Dec 03, 2024 - 14:29 UTC
Investigating
We are investigating reports from clients having difficulty connecting to Derivatives using the SSO interface, occasional websocket disconnects and occasional private websocket feed authentication issues. We are working to resolve the issues and will update as soon as we have more information.
Also, transfers between the Spot and Derivatives platform might be delayed.
Posted Dec 03, 2024 - 13:44 UTC
This incident affected: Kraken Derivatives (User Interface, Single Sign-On, REST API, Websocket API, Cross-Exchange Transfers) and Kraken MTF (User Interface, Single Sign-On, REST API, Websocket API, Cross-Exchange Transfers).