Connectivity Issues - Futures Derivatives

Incident Report for Kraken

Resolved

This incident has been resolved.
Posted Mar 29, 2025 - 10:31 UTC

Update

The platform is back online and post-only has been removed. We continue monitoring.
Posted Mar 29, 2025 - 08:09 UTC

Monitoring

A fix has been implemented and we are monitoring the results. The platform remains in post-only mode while checks are being performed.
Posted Mar 29, 2025 - 08:03 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 29, 2025 - 07:40 UTC

Update

The platform is experiencing downtime, we are working on bringing all services back up and running.
Posted Mar 29, 2025 - 07:10 UTC

Investigating

We are investigating reports from clients having difficulty connecting to Derivatives via the user interface and the API. We are working to resolve the issue and will update as soon as we have more information.
Posted Mar 29, 2025 - 06:51 UTC
This incident affected: Kraken Derivatives (User Interface, Single Sign-On, REST API, Websocket API, Cross-Exchange Transfers) and Kraken MTF (User Interface, Single Sign-On, REST API, Websocket API, Cross-Exchange Transfers).