Transfer Errors to Krak Accounts

Incident Report for Kraken

Resolved

This incident has been resolved.
Posted Dec 16, 2025 - 08:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 12, 2025 - 14:39 UTC

Update

We are continuing to investigate this issue.
Posted Dec 08, 2025 - 03:41 UTC

Investigating

We’re investigating an issue affecting some internal transfers to Krak. Affected users may encounter errors despite having sufficient balances. On-chain transfers are unaffected. We’ll provide updates as we learn more.
Posted Dec 07, 2025 - 21:24 UTC
This incident affected: Krak App.
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