Brazilian Real (BRL) on PIX - Funding Delays

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Jul 09, 2025 - 08:38 UTC

Identified

We have successfully restored BRL (PIX) deposit functionality for all clients.

Withdrawals via PIX remain temporarily limited as we continue to validate system stability

Posted Jul 08, 2025 - 20:31 UTC

Investigating

We're investigating an issue with the Brazilian Real (BRL) PIX funding provider. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

Posted Jul 07, 2025 - 20:03 UTC

This incident affected: Payment Methods (Brazilian Real (BRL) - Domestic).