Interac e-Transfer Deposit Disruptions

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Mar 14, 2025 - 16:36 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 14, 2025 - 09:46 UTC

Investigating

We're investigating an issue affecting Interac e-Transfer deposits, preventing some clients from successfully funding their accounts. All other funding methods are operating normally. We are actively working to resolve the issue and will keep you updated.

Posted Mar 14, 2025 - 02:26 UTC

This incident affected: Payment Methods (Canadian Dollar (CAD) - Domestic).