Connectivity Issues - Web & Mobile

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Feb 20, 2026 - 19:19 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 20, 2026 - 15:29 UTC

Investigating

We are investigating reports from clients having difficulty connecting to API, WEB and Mobile Apps. We are working to resolve the issue and will update as soon as we have more information.

Posted Feb 20, 2026 - 14:07 UTC

This incident affected: Website, Kraken App, Kraken Pro App and Kraken API (FIX, REST, Websocket, Embed).