Connectivity Issues - Derivatives

Incident Report for Kraken

Resolved

This incident has been resolved.
Posted Nov 24, 2024 - 12:05 UTC

Update

We are continuing to monitor for any further issues.
Posted Nov 24, 2024 - 11:35 UTC

Update

Post-only is removed and trading is live. We will continue to monitor the results of the fix.
Posted Nov 24, 2024 - 11:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results. The platform is currently in post-only mode.
Posted Nov 24, 2024 - 11:31 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 24, 2024 - 11:23 UTC

Investigating

We are investigating reports from clients having difficulty connecting to Derivatives via the user interface and the API. We are working to resolve the issue and will update as soon as we have more information.
Posted Nov 24, 2024 - 11:23 UTC
This incident affected: Kraken Derivatives (User Interface, Single Sign-On, REST API, Websocket API, Cross-Exchange Transfers) and Kraken MTF (User Interface, Single Sign-On, REST API, Websocket API, Cross-Exchange Transfers).