A fix for Bitcoin (BTC) address generation on the Kraken App has been implemented. To apply the change and restore full functionality, please ensure you're using the latest version by restarting the app.
All other platforms and assets are operating normally. We’ll continue monitoring and provide updates as needed.
Posted Jul 25, 2025 - 09:18 UTC
Update
We’ve implemented a fix for most platforms. Pro Mobile App and both web platforms are functioning normally. We are still actively working on fully restoring Bitcoin (BTC) address generation on Kraken App. Deposits and withdrawals remain unaffected, and all other assets are operating normally. We will continue to provide updates as we progress.
Posted Jul 25, 2025 - 07:21 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 25, 2025 - 06:16 UTC
Investigating
We're investigating an issue with generating Bitcoin (BTC) addresses. Deposits and withdrawals are not affected at this time. All other assets are operating normally. We are working diligently to resolve the issue and will keep you updated.
Posted Jul 24, 2025 - 23:14 UTC
This incident affected: Website and Mobile Applications.