Connectivity Issues - Web & Mobile
Incident Report for Kraken
Resolved
This incident has been resolved.
Posted Dec 05, 2022 - 05:07 UTC
Update
We are continuing to monitor the results and are aware that account information is not currently reflecting properly. We expect this to be completed in 30 minutes, but will continue to provide updates. We apologize for any inconvenience this may cause.
Posted Dec 04, 2022 - 23:03 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 04, 2022 - 22:11 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Dec 04, 2022 - 21:56 UTC
Investigating
We are investigating reports from clients having difficulty connecting to the site and API as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.
Posted Dec 04, 2022 - 21:39 UTC
This incident affected: Website, Mobile Applications and Kraken API (REST, Websocket).
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