Synapse Funding Delays

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Jan 30, 2021 - 06:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 29, 2021 - 23:52 UTC

Update

We are continuing to investigate this issue.

Posted Jan 29, 2021 - 20:21 UTC

Investigating

We're investigating an issue with the Synapse funding gateway. Deposits and withdrawals are currently delayed. We will provide any updates as soon as possible.

Posted Jan 29, 2021 - 01:24 UTC

This incident affected: Payment Methods (US Dollar (USD) - Domestic).