Pro Mobile App - Deposit Flow Crash

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Mar 14, 2025 - 14:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 14, 2025 - 08:43 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 13, 2025 - 22:39 UTC

Investigating

We are currently investigating an issue where some Pro Mobile App (iOS) users on version 4.56.1 are experiencing crashes when attempting to view wire deposit details.

As a temporary workaround, affected users can access deposit details via the Kraken website.

We are working to resolve the issue and will update as soon as we have more information.

Posted Mar 13, 2025 - 21:49 UTC

This incident affected: Mobile Applications.