Email Delivery issues

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Jun 11, 2025 - 11:20 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 11, 2025 - 10:14 UTC

Update

The issue has been identified and a fix is being implemented.

Posted Jun 11, 2025 - 08:49 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 11, 2025 - 08:48 UTC

Investigating

We are currently investigating an issue causing delays or failures in the delivery of email notifications, including onboarding, account verification, and other account-related messages.

We are working to resolve the issue and will update as soon as we have more information. We will provide an update as soon as more information becomes available.

Posted Jun 11, 2025 - 08:15 UTC