SynapseFi Funding Delays

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Jan 25, 2023 - 18:58 UTC

Update

We are continuing to monitor for any further issues.

Posted Jan 25, 2023 - 10:14 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 24, 2023 - 22:04 UTC

Investigating

We're investigating an issue with the Synapse (SYN) funding gateway. Deposits and withdrawals are currently delayed. We will provide any updates as soon as possible.

Posted Jan 24, 2023 - 19:53 UTC

This incident affected: Payment Methods (US Dollar (USD) - Domestic).