Connectivity Issues - Web, Mobile, and Trading
Incident Report for Kraken
Resolved
This incident has been resolved.
Posted Nov 14, 2022 - 08:55 UTC
Update
The Trading Engine is back online
Posted Nov 14, 2022 - 08:51 UTC
Identified
The issue has been identified and the Trading Engine has been moved to post-only mode
Posted Nov 14, 2022 - 08:49 UTC
Update
The Trading Engine is now in cancel-only mode
Posted Nov 14, 2022 - 08:45 UTC
Investigating
We are investigating reports from clients having difficulty connecting to the site, API, and trading as well as via mobile apps. The issue appears to be connected to very heavy traffic. We are working to resolve the issue and will update as soon as we have more information.
Posted Nov 14, 2022 - 08:35 UTC
This incident affected: Website, Mobile Applications and Kraken API (REST, Websocket).