Disruption to EFT Withdrawals in Canada

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Sep 16, 2025 - 16:28 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 16, 2025 - 16:03 UTC

Update

We are continuing to investigate this issue.

Posted Sep 16, 2025 - 13:35 UTC

Investigating

We are currently investigating an issue affecting EFT withdrawals in Canada. Clients will be unable to complete withdrawals using this method at this time.

We will provide an update as soon as more information becomes available. We apologize for the inconvenience and appreciate your patience.

Posted Sep 16, 2025 - 12:33 UTC

This incident affected: Payment Methods (Canadian Dollar (CAD) - Domestic).