Connectivity Issues (Spot & Futures) - Web & Mobile

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Nov 19, 2025 - 06:10 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 19, 2025 - 05:21 UTC

Update

We are continuing to investigate this issue.

Posted Nov 19, 2025 - 05:07 UTC

Investigating

We are investigating reports from clients having difficulty connecting to the site and API as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.

Posted Nov 19, 2025 - 03:26 UTC

This incident affected: Website, Kraken App, Kraken Pro App and Kraken API (FIX, REST, Websocket, Embed).