Deposit Processing Issues

Incident Report for Kraken

Identified

The issue affecting deposit processing has been mitigated, and new deposits are processing normally. Our team is working to credit deposits that were affected during the incident. We will provide another update once this remediation is complete.

Posted Sep 17, 2026 - 11:56 UTC

Investigating

We are investigating an issue affecting deposits, where some successfully received deposits are not being credited to client account balances. Our team is actively working to resolve the issue and restore normal deposit processing. We will provide an update as soon as more information is available.

Posted Sep 17, 2026 - 11:09 UTC