Connectivity Issues - Web & Mobile

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Nov 18, 2025 - 20:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 18, 2025 - 13:20 UTC

Investigating

Issue with connecting to the websites is ongoing again due to a global Cloudflare outage. We will update as soon as we have more information.

Posted Nov 18, 2025 - 13:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 18, 2025 - 12:21 UTC

Investigating

We are investigating reports from clients having difficulty connecting to the website as well as via mobile apps due to a global Cloudflare outage. We are working to resolve the issue and will update as soon as we have more information.

Posted Nov 18, 2025 - 12:01 UTC

This incident affected: Website, Kraken App, Kraken Pro App, and Krak App.