Futures Connectivity Issues - Web, Mobile & API (Rest & Websockets)

Incident Report for Kraken

Resolved

This incident has been resolved.

Posted Sep 26, 2025 - 21:43 UTC

Monitoring

Markets are back online while we continue to verify the system status. All order types may be submitted and can be matched.

Posted Sep 26, 2025 - 20:44 UTC

Update

Markets are now in post-only mode. Only new limit, post-only orders can be submitted. Other order types will be rejected. Existing orders can still be cancelled.

Posted Sep 26, 2025 - 20:41 UTC

Investigating

We are investigating an issue with Futures Exchange clients connecting to the platform and submitting orders over all Web & Mobile applications and Rest and Websocket connections. We are working to resolve the issue and will update as soon as we have more information.

Posted Sep 26, 2025 - 20:31 UTC

This incident affected: Website, Mobile Applications and Kraken API (REST, Websocket).