Connectivity Issues - Spot REST, Websocket and FIX API

Incident Report for Kraken

Resolved

This incident has been resolved.
Posted Apr 03, 2026 - 01:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 02, 2026 - 12:09 UTC

Update

We are continuing to investigate this issue.
Posted Apr 02, 2026 - 08:19 UTC

Investigating

We are investigating reports from clients having difficulty connecting to Spot via REST, websocket and FIX API and unable to load certain components on the user interface. We are working to resolve the issue and will update as soon as we have more information.
Posted Apr 02, 2026 - 00:36 UTC
This incident affected: Kraken Derivatives (User Interface, Websocket API), Kraken API (FIX, REST, Websocket), and Kraken MTF (User Interface, Websocket API).
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