A fix has been implemented and we are monitoring the results.
Posted Feb 08, 2021 - 14:42 UTC
Update
We are continuing to work on a fix for the issue that is affecting the website and Kraken app. Trading via API and the Kraken Pro app are not affected. We will share any updates as soon as they become available.
Posted Feb 08, 2021 - 13:59 UTC
Identified
Sign-ups are temporarily disabled due to extremely high demand. Our engineers are working to resolve the issue and we will share any updates as soon as they become available.
Posted Feb 08, 2021 - 13:38 UTC
Monitoring
We are receiving reports of clients having difficulty connecting to the site and while using the Kraken app. The issue appears to be connected to very heavy traffic. Trading via API and the Kraken Pro app are unaffected. We have identified the issue and our engineers are currently working to resolve it. We will share any updates as soon as they become available.
Posted Feb 08, 2021 - 13:31 UTC
This incident affected: Website and Kraken API (REST).