Connectivity Issues - Web & Mobile
Incident Report for Kraken
Resolved
This incident has been resolved.
Posted Jul 16, 2024 - 09:32 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 16, 2024 - 08:04 UTC
Update
We are continuing to investigate this issue.
Posted Jul 16, 2024 - 07:29 UTC
Update
We are continuing to investigate this issue. Some users may experience delays to deposits, withdrawals and futures transfers. We are aware of this and are working to resolve it as soon as we can. We will keep you updated.
Posted Jul 16, 2024 - 07:25 UTC
Investigating
We are investigating reports from clients having difficulty connecting to the site and API as well as via mobile apps. We are working to resolve the issue and will update as soon as we have more information.
Posted Jul 16, 2024 - 07:08 UTC
This incident affected: Website, Mobile Applications, Kraken API (REST, Websocket), and Kraken Derivatives (Cross-Exchange Transfers).
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