Incorrect Margin information and Spot balances displayed in APP and Web.

Incident Report for Kraken

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 09, 2026 - 14:31 UTC

Investigating

We are currently investigating an issue causing incorrect margin information and Spot balances for a subset of client in both App and Web interfaces. Our team is working diligently to solve it.
Posted Oct 09, 2026 - 10:07 UTC